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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 38,693 reviews
  • Rated 4 out of 5 stars

    Excellent onsite team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who went in mount the TV were excellent. They were organized, courteous, friendly, and knowledgeable. They hit a snag when we realized that the TV they took out of the box earlier and about to mount had a big crack. They ended up taking it back to the warehouse, and cleaned up after themselves when they left. Not sure if this is an issue with the team or scheduling, but they scheduled a time frame that was before the store even opened. They gave a 7a-12p timeframe, and the team called at 9:30a to say that they are coming in at 10. They came at 10:15a.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great put in my new tv mount and secured the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very professionally. They explained the TV and remotes and down loaded the necesary items. Very Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected to everything. Amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WORK! Nice guys and we are pleased. Yes, I would recommend. They were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, did the installation in a neat and professional way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They put up with my endless questions and still got done quickly. The installation was clean and exactly the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent and very wel informed. Very accommodating. Had to call back for some readjustment. Great service . Would certainly use again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the mounting bracket & TV and connected all my devices. Made sure everything work and connected the TV to my Wifi. Clean work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    no worries with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad has installed 2 tvs for me and both experiences were wonderful - the men were on time, courteous, and very knowledgeable about what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delivered and assembled quickly and professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Greats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how my tv was put in I and I love how nice they where

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, very thorough job. Doesn't need 50 characters to describe.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick replacement of wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced smaller TV with larger set on existing wall mounting. Great job in very little time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game room tv mounted in time for all my sports games. Thanks Geek Squad. Called 30 mins prior to arriving is a plus too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My philosophy is if you're buying a Porsche, you take it to the Porsche dealer -- you don't do the car work yourself. We had our new 65" TV professionally installed (wall mounted) and set up because the money to know it was done correctly and wouldn't come off the wall (and the work warranted) was well worth it. Also got some good tips, like getting a 4K cable box to get the most out of our new TV. Its always uncomfortable having workers in your home, but this hour is worth the inconvenience and the installers were courteous, friendly and took all the boxes and trash when they left!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    We love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents performed the task beautifully and was able to correct a very unfortunate mishap. We’re very pleased with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a difficult installation and they worked hard to get it right, BUT too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was perfect in mounting the tvs. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. They did a great job installing my new tv

    I would recommend this to a friend