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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    Hanging in there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came and hung my mount on the wall and connected all the equipment up. Great job as now I know it wont fall off the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents worked quickly and did an excellent, clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cane in an quickly mounted the tv. They also cleaned up the little mess made as a result of their work. Highly recommend these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD went above and beyond!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris & Logan were incredible! Prompt, polite and efficient! Chris called early and gave me questimate ETA which he later met. Upon arrival he Assessed the situation and advised me that I had purchased incorrect items. This is where he wowed me, he volunteered to go to Best But and pick up the items I needed and come back and install them! I told him my price point, he went to the store and actually came in less!! They also installed a 2nd TV for me(I had just moved in day before and previous owners had left mounts!) so incredibly impressed with Chris & Logan!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED T.V ,SOUNDBAR,SOBWOOFER,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS CONNECTED T.V TO ALL DEVICES GREAT JOB!!! BUT APOND LEAVING MY HOME LET ME KNOW THAT IF I WANTED 4K PICTURE QUALITY IT WOULD COST ME.SO IT'S NOT CLEAR ON COST OR PICTURE QUALITY JUST THANK IT WOULD BE A GOOD STARTING TALK NOT A WALKING OUT THE DOOR STATMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an incredible job!! I have NEVER had any problems with anyone or anything from Best Buy! Keep up the good work. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount works great and functions very vellum. I can tilt the TV and move it side to side. This tv mount is worth every penny and holds my tv on the wall great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Mark were excellent! Very nice and did a wonderful job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delivered and assembled quickly and professionally

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians mounted my TV and hook up my devices. Did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    MsBestBuyGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and reliable. They were very careful in handling the tv mounting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the 1st tv came broken, the new one was perfect Gorgeous picture and went perfectly up on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of moving and mounting. Neat orderly. Cleaned up area when done and set up TV to work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and friendly. They mounted my tv and soundbar without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected cable box, BluRay and soundbar. They were professional and efficient, and the install is quite nice. My only complaint (not reflected in the rating) is with the sales team not explaining that the mount cannot be installed as advertised, so install team ended up placing screen farther from wall than desired/planned. Had we known this we would have picked a different mount so it coordinated properly with the custom millwork/casework installed for the TV/soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees were very professional & helpful. They did a great job mounting the TV to the wall while being accurate & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very professional, punctual and efficient. They love what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and made sure it was connected and working. This saved me time and frustration!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team mounted the new 75” QLED q90 Samsung TV and connected it to the Dish box. This required your two person team and they did this extremely well. Unfortunately, for my wife and me, the New TV had a power problem and I had to contact Samsung to have it replaced. Still waiting. The Geek Squad is scheduled to come back on Dec. 23rd . To hock up a new Sony receiver I ordered from Best Buy’s and just received and a Center Speaker I ordered from Magnolia Dept., but no word on the status. I did purchase the Total Tech. Package.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed and set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my tv and was very professional and did a great job going over the set up and how to run the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to my home were very professional and did a great job.

    I would recommend this to a friend