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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great put in my new tv mount and secured the TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed it square and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV above fireplace square. Happy with the turnout!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive experience. Set up was flawless and complete fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I already provided a review in previous Geek Squad request. Installer did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job mounting the 85 inch TV and answered my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delivered and assembled quickly and professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I have never had a bad experience with Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was installed quickly and professionally. Stephen has done several things for me over the years. He is top of the Line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Brian and team! On time, professional, and setup as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home TV Mounting Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The techs were so friendly and worked so well. Great cleanup and such fast service. Would use them again any day. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would let anyone else install our TVs ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best to install TVs fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job today! They mounted three TV's for me and they look fantastic. Kcey and Josh were very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted large TV over a fireplace. Might have done it when I was much younger but now I need their expert help.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wall Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and did explain how everything works. Fully knowledgeable about the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount & setup was well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his partner were professional, efficient and friendly. Explained what they were doing as they went. Great job. Would recommend this team highly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They did great work and were fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that installed our tv and sound bar did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My Entire A/V System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down two old TVs and installed two new TVs in two different rooms. Plus they installed Apple TV and set up my stereo system which had been in storage for a couple of years and ran the main TV through my stereo components and a new universal remote control that they programmed. I’m very pleased with the video effects and the audio effects. The place was left clean and tidy. Agents were very personable and gave me easy to understand instructions. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad several times and they have never let me down. Randall is simply outstanding. He is very knowledgeable and always pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my tv using the mount was quick and easy. The technician was in and out within 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was perfect in mounting the tvs. Highly recommend.

    I would recommend this to a friend