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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time - Knowledgeable and Efficient - Took their time to make sure installation was completed 100%

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was wonderful and the installer a real pro. Great service Best Buy offers. Will definitely do it for my next tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Greats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how my tv was put in I and I love how nice they where

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job… Highly recommend having Best Buy install your TV… definitely enjoy my new Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is quick and so helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected my devices. They made sure I knew how everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service with a clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of installing TV Wall mounts and TV along with sound bar and HDMI connections. Provided optimal viewing suggestions for angle and distance.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job and very professional people , gentleman and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were professional and very thoughtful about my home and doing the job to get the best possible result. I was lucky to have these two guys. I hope they get a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer professional and clean up area all great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our tv and surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable and expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the TV and attached all of the devices that we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exemplary. They installed everything in a proper and efficient manner. I would use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Must for TV Set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not thank Mario Morales enough - he was so patient with us and went over set up several times. There is so much these tv's can do these days - there should be a course on this! I would definitely recommend this set up with the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocked installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job mounting my devices and were so friendly1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional and Experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was going to try and mount the tv myself but decided to go with Best Buy. Have to admit they did an amazing job mounting the tv. Gave me recommendations and an idea of where and how the tv would look based on my setup. The guys who came out were great and professional. They even took the box and packaging with them so I didn't have to worry about the clean up! That allowed me to jump straight into watching this beautiful 4K tv as soon as they left. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fast and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers explained issues very well and gave me time to make up my mind about location and elevations. very efficient yet considerate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SOLID, knowledgeable, friendly, neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Sound Bar installed, connected, and checked. Used existing wall mount from previous SONY Needed a bit more "turnover" to me

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job - mounting the TV and hiding the wiring very efficiently and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my external devices. Agents were on time and followed new safety procedures perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, efficient and knowledgable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad not only I stalled my tv to my wall mouth, but they were very knowledgable and able to answer all my questions.

    I would recommend this to a friend