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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They did not take long at all and answered all the questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Nice work if you can get it, and you can TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two fellas that came out to install were absolutely fabulous. Friendly! Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geeks installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, clean work appearance, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came in to set up my sound bar and the new LG C3 TV I have. Who was professional careful and thorough and setting everything up. When he was all finished and packed up, you never knew they were here. It was so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted just the way I wanted it, no problem a all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect & Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to our rescue. After dealing with service people with no expertise, finally getting the geek squad was all we needed. They were great. Worked until they got my tv up and working and stayed beyond the work hours to explain how to use it. I highly recommend our geek squad team! They did an excellent job. From now on I will only use the the geek squad for my electronics needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. The came in and had my tv installed in no time. Very professional team. The shoe covers were a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    DMGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, informative, and friendly. Timely response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new tv, beautiful color ! Friendly service. Very good installation. In my family room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a better experience. In and out with professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They did great work and were fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Husband had already mounted tv but Squad was so helpful in answering his question.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service to have. They came and set our tv up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional. Performed the job quickly and exactly as requested. Cleaned up and hauled away all packaging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment.No mounting done or needed I was charged $250.They nerely hooked up my tgcan wouldn,t give my debit card a credit.They mailed me a $50 gift card which I doubt I,ll ever use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 man crew did a really good job in mounting the tv. The only negative is the 1st technician arrived and had to wait 45 minutes for the 2nd technician to arrive. The work was completed in fine fashion...looks very good on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have your team install and connect our TV. They were very professional and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful. They helped mount and connect my devices with no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It extends so far off the wall and pivots wherever I need it go so I can watch my TV from anywhere in my apartment. It’s a great addition to my 55” TV

    I would recommend this to a friend