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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 632 Showing 12,621-12,640 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. The technician arrived on time and installation took less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought you guys did a really good job they were really informative on the questions we asked had that TV up in no time the gentleman even programmed it and made sure that I understood what was going on I'd highly recommend these two.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my 3rd tv mount. Great work performed and very kind/courteous reps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team sent to install our T.V. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new 50" TCL Roku TV. It has a beautiful picture and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, efficient installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad servicemen did a fine, efficient job of installing my 65 inch TV using the heavy duty, pivoting rack that I had purchased from Best Buy. They were very pleasant and cleaned up thoroughly afterwards. This was an installation on a concrete wall, so drilling into it took a bit of time. They also hooked everything back up (FIOS and other devices) and showed me how to use the new system. I was very satisfied. While the installation was not cheap, I would definitely use them again in a similar circumstance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These two did a great job. Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and quick. The only negative to mounting, was the one they mounted in my bedroom was too low and my dresser is covering the sensor so I had to move my dresser in order to use the remote for the TV. I should have told them I wanted it higher, but I let them take the wheel on mounting all the TVS because I did not know were I wanted them to go. It did not dawn on me that it was too low until days after the service was done. Other than that, they really did a great job. I would prefer to only work with them in the future because my experience before them was not so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV very clear picture well pleased with a good price

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, gave lots of good advice, were quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    74" TV mount swapping. Professional installation and programming

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Guys! Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team mounted 4 TVs and performed professionally, cleaned their mess with a vacuum and all of them came out well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing all the speakers, receiver, and TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortlessly mounted television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the Best Buy Geeks. I have multiple sclerosis and without the Geeks, I would have never been able to mount my new television. They do everything so effortlessly. They are always well prepared and have awesome attitudes. I have used them numerous times and they have always been extremely friendly and supportive. Keep up the good job Geeks!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who set up my tv was awesome and knowledgeable and that is always a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional, arrived on time, completed all tasks as expected; answered all our questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like he had done many of these before. Went ahead and mounted my wire covering that didn't appear on his work order.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BENEJ Pediatrics Inc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good. They showed up at the right time and mounted my new TV. They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad equals a quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer was pleasant and very efficient. the install went seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the TV were amazing! They made sure i was comfortable on where my tv was placed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted the two TV's but spent a lot of time making sure that we knew how everything worked. Excellent service.

    I would recommend this to a friend