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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great installation team, poor scheduling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation guys were A+!! This rating is for them. The process of getting them to the house was frustrating in every way. It was scheduled 4 times, two of which I stayed home from work and both appointments were no shows. The third appointment was bumped one day as well. On the phone 4 separate times. 46 minutes 42, 23 and another short call.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional, very quick and did an outstanding job. Way worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional service. They mounted my TV and connected all my devices. Very clean and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Want very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to my wall and got everything started for me to be ready to use my TV he was very professional and very nice

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A tad bit overpriced, but it got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE. They came in an mounted all my TVs without a hitch. A tad bit overpriced, but it got the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Techs great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great on the install…really nice guys and went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Started as a 5 star experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great--clean, efficient, great installation. They rapidly ran through the operation/set-up of my new TV and the next day I find myself without TV service--can use DVR but not live TV. Have contacted Comcast however this was not an issue before my installation. Cable service runs through a receiver and I suspect there is a cable incorrectly connected as a TV in another room is no longer working now and it was functioningnthe day before this installation. Been reading a lot of books while waiting to get TV service back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job. Very quick, efficient and professional. I would strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and we're very polite and professional I appreciate that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a special mounting job and knew what they were doing. Along with cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed the TV mount, Mounted the TV and all connections and set up. Very professional. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install from Bestbuy went smoothly, fast, and professional. Was impressed by how effortlessly he did it . Most importantly he was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Girls did an amazing job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that showed up were two amazing ladies. They did a quick set up and took the time to show me all of the options on my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tav was pleasant new exactly what he was doing. Was careful of walls since I had just had it painted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GOOD INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALL WAS GOOD,PERFECT VIEW OVER THE FIREPLACE,OVER PRICED BUT SATISFIED WITH THE END PRODUCT,COULD HAVE DONE A BETTER JOB ON THE WIRING.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech was very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was our tech that mounted our tv for us. He was very professional and wanted to make sure everything was done before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted just the way I wanted it, no problem a all

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and so happy I had professionals install my TV. Excellent work by these two gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Connect7 Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV's in record time. They were professional and knowledgeable

    I would recommend this to a friend