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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and set up my TV with no problems and in less than 20 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a nice job installing the TV and setting up the cable and the auxiliary devices. I would never attempt this myself. Let the pros do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team, poor scheduling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation guys were A+!! This rating is for them. The process of getting them to the house was frustrating in every way. It was scheduled 4 times, two of which I stayed home from work and both appointments were no shows. The third appointment was bumped one day as well. On the phone 4 separate times. 46 minutes 42, 23 and another short call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad performs again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and mounting was seamless. No problems whatsoever. It’s a little pricy, though, which is why I took off one star.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed our TV did a great job. Fast, efficient and professionaL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members of the Geek Squad did an excellent job in removing my old television and setting up my/ new television on my wall. They were friendly, patient, helpful and answered all of my questions. I did have a question after they left. I called them and they returned to answer my question and rectify my problem. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 75" Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came on time and had the 75" TV out of the box and ready for installation on a wall unit I had already installed in a matter of minutes. They were in and out fast. Set the TV up expertly, explained the basics, and the TV works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed. Sharp smart TV w/Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps from Geek Squad were knowledge, professional and thorough. Well worth the added expense to have a great install, set up and explanations on operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mount and tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy quick and looks good installer was friendly and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is absolutely great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job with the installation. Plus, they were courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful, Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my TV and Sound bar mounted by these guys and I've never had any problems with either. They were very helpful and saved me some money with advice on what to purchase next for the TV. It's worth it to have them do it as opposed to doing it yourself because of the "TV drop" insurance. If you mount the TV yourself and drop it... it's on you. If Best Buy's Geek Squad mounts if for you and they drop it... they give you a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Greek Squad Agent Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad Agent mounted my TV and connected it to all of my devices!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad provided a professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technicians installed the wall mount and left me with a very clean installation with no unsightly wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good they were in time and quick

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arrived exactly when they said, Mounted the TV and set up all the equipment. Excellent job, very neat and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 85 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job on hanging my TV. Something that I could’ve never done thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Came on time and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were really nice and did a great job, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job installing and explaining the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service and worth the price to have my wall mount TV professionally installed.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Gentlemen who came to install were very knowledgeable and friendly. I definitely will use them again! Great Job:)Gee

    I would recommend this to a friend