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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installers were great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we were able to get actual Geek Squad installers to the house, things were great. Even though specifically asked not to send third party installers, that's what happened with the original appointment. The in store people were amazing at getting that rectified. They really jumped through hoops and got things set up right. Second appointment was great. The Geek Squad installers did an amazing job with the in-wall installation and mounting of a 75" TV. They were professional, courteous, and did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent professional TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv on the wall hooked up all cables and wires Bluetooth all my speakers to the tv in a fast professional way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job installing and explaining the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fit for our location/needs. Basic but excellent picture.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Vizio products were subpar the Geek Squad installers were professional knowledgeable and patient in figuring out problems and options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two tries to get a tv paired to the remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving a 4 because when the installers came out the first time, the tv would turn on but that was it. The installer told me it’s the remote and I had to go back to Best Buy (40 miles away) and they’d switch it out. I got another remote and the same thing. Best Buy came out again two weeks later with a new tv but all they had to do was pair it to the tv. A 5 minute fix. I feel they should have made sure on the first delivery that when they left I had an operable tv but I didn’t. Also, for the customer to have to go back and exchange a part is inexcusable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job excellwnt installation keep up the great work. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech’s that came to mount our new TV were excellent. Very knowledgeable and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional and on time with the appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Came on time and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were really nice and did a great job, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps the table clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting was an after thought but very glad I purchased it. TV is at the proper eye level and at the right angle for viewing. Mount does not show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not often you get more than what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came and installed the TV for me over my fireplace. These guys were great. Asked me where I wanted it, measured, hung, cleaned up, showed me how to use everything. May not sound like much but I’ve had a lot of people do various work and these two individuals by far stood out.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were obviously very experienced pros and did a wonderful job in an amazingly short time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a must-have for those who buy a large TV or have a complex set up. With a larger TV they were able to level and mount the TV to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad does a great and thorough job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two mounted our tv, dusted/cleaned the whole area and reconnected all of our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad I had them mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job! Went above and beyond the call to get everything mounted and done right! So glad I paid extra for the install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation on our fireplace, looks Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson and Colton did an AWESOME JOB with My installation !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a wonderful job on mounting TVs, they make sure it’s straight and it’s in the middle , the look is awesome .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and everything was working great. We love the work that was done.

    I would recommend this to a friend