Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    TCL Roku TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new 50" TCL Roku TV. It has a beautiful picture and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did fast and very good work. Explained everything they did , and hooked up game system and cable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 85 inch TV and worked to make sure it was placed in perfect center also made sure not to damage walls or furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfectly done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for me. Agents were very very good. They were experts at doing this kind of setup and saved me lots of work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was the best at doing they gob and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mike install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents / delivery men hooked it up mounted it , made sure everything looked and sounded correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents removed a heavy plasma TV and mounted the new one over a fireplace while standing on a marble hearth. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys, Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my 65" TV were pros. They were knowledgable and a pleasure to have in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and made my life so much easier. Quick, clean, and everything looks perfect. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always a great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new 85" TV! And most important the Geek Squad did an awesome job installing. Efficient, knowledgeable, and friendly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME, VERY NEAT, DID AN EXCELENT JOB INSTALLING MY TV ON MY STAND. ANSWERED ALL MY QUESTIONS

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job excellwnt installation keep up the great work. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jean and his team were Kind, Courteous and Efficient. They went above and beyond my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek? Really?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got it mounted just fine. But in the end we still could not sync the remotes. It was 2 weeks later that someone helped us do that. Not much of a Geek I say.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad mounted and installed out 75” Vizio. He was friendly and professional and gave tech advice.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Experience was positive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected my device to the sound bar. The agents the service call in competent and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Never will use anything else

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go. Great install super quick and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount Samsung 56inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting my tv. Asked where I wanted it and how I wanted it centered on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived early and set up my new tv. They showed me how to operate and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mix experience with Geek Squad. The 1st installation of my LG 77 TV was not level. Geek Squad of course sent someone to adjust the installation which I appreciated. My 2nd encounter on getting an in-home consultation on cameras had been bad. There were 2 no show. And finally 2 technicians showed up after I complained. Now that I wanted to install, supposedly another project person will need to come and assess how and where to install. This project person never called me! I can say that Best Buy does honor price guarantee, but this is all they do best. Service quality is less desirable.

    No, I would not recommend this to a friend