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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Made it look easy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and were extremely professional. They got the job done quickly and didn’t leave a mess. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing all the speakers, receiver, and TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean, professional installation. The installers answered my questions and were very careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very professional, pleasant and hardworking. Arrived on time, had to overcome some issues when mounting our TV due to hard concrete wall it need to be mounted on.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt, friendly, and competent. They did a great job of mounting my new television and setting it up with my other devices. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an absolute amazing job hanging my wall mount. Very friendly, interactive, talkative, would recommend different options that might look better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by a great Geek Squad member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job of mounting the tv. He listened to what we wanted and then set about accomplishing it. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men put the mount on the wall & mounted my TV. They took the box the TV was delivered in, but must ave placed the box the mount came in into the TV box because after they left, i couldn’t find the Amazon box the mount came in. The box should have had the extra brackets because those were not left either. Although I probably will not need these extras, I would have assumed they would have left them or at least asked about them before taking them. They also left dust/trash on the shelves when they finished. This was definitely not the same type of experience I had with the first pair of technicians who put the mount & larger TV in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I already provided a review in previous Geek Squad request. Installer did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on Time, Installed unit with complete knowledge of where to put it and made sure at perfect height

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents John and Hunter are the best. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome -efficient, knowledgeable and friendly. They even had a mount on the vehicle that worked better with the layout in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always comes thru for me when I need them. The install of my new tv was fast and efficient and believe me, they knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Techs great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great on the install…really nice guys and went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Best Buy installer was great. showed up on time and was in and out in about an hour. a real gentlemen. thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came by and installed the TV on the wall and they did a great job. I could do it as good but I'm too lazy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation on our fireplace, looks Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson and Colton did an AWESOME JOB with My installation !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest installment team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mounting installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv perfectly and with professionalism

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was professional and a Game of Thrones fan. What better way to have your equipment set up than by a person who understands why you need perfect installation

    I would recommend this to a friend