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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job installing my tv. The person that did it was so detail oriented and made sure it was center.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers cslled beforehand, got here early went to work got the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in quickly, were very friendly and mounted my TV very quick! Everything was very professional and easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks did a wonderful job setting everything up and assisting us by helping us to figure it all out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    As the rain permitted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! Installation was a challange, Workers Stuck with the job until completed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were knowledgeable, efficient and super friendly. In and out in an hour. Work was done perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, clean and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were personable, knowledgeable and respectful. Had my tv installed and set up quickly. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was wonderful, best investment, a l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was really horrible that I paid so much money just to connect it and set it up for me. I already had the TV mounted on my own mounter. Im not happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and service was good but no room for a gray area. By now everyone has a tv mounted on the wall so if the service to install doesn't involve mounting a bracket and just switching out tv's then a charge should be available for this.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. Knowledgeable. Arrived early, greatly appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv has an excellent picture. Looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and mounted my 55"TV and set everything up so it is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We LOVE GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 pros came and installed 3 tv's for us - great job and easy to converse with. We LOVE GEEKS!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. They came measured and installed with. I problems. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents John and Hunter are the best. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom stated the tech who came out and installed the television was excellent on time and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a decent job mounting my 65" TV above my fireplace using my purchased mantle mount. At first, they said they would have problems installing it in such a tight space but they were able to fit it in there! Docking one star since they did not clean up after doing the install. There were also smudges at the edge of the TV where they lifted it onto the mount. Not a big deal since I could wipe it off but it would be better if they had used gloves for that portion of the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with installing big screen tv on the wall mount and speakers. Very good with recommendations on height and setbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad awesome !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a professional job mounting my tv on the wall! They connected my DVD player and surround sound! Very happy customer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast work. Quality job. impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and even stuck with issue concerning my cable. did great with wall mount bracket in our bookshelf area..

    I would recommend this to a friend