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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were in and out in less than 20 min. TV is mounted and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great at what he does. Very well informed and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job excellwnt installation keep up the great work. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Disorganized Scheduling. Service itself was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend using their TV mounting/installation services. Just buy the products and hire someone else if you don't want to install it yourself. Scheduling and appointment coordination is very disorganized. I scheduled the installation and was given a timeframe window, but nobody ever showed up. I had to call several times throughout the day, and each time I was told they would be there in 20 minutes. They never showed up the entire day. I then had to re-schedule, and the soonest they could schedule was 2 weeks later. That installation did go well, which is why I gave 2 stars - but it was definitely not worth the headache and frustration.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kept the area clean after mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MANAGER ARRIVED AFTER I HAD AN ISSUE, AS THE SCHEDULER DID NOT ASK QUESTIONS ABOUT MY FIREPLACE. MANAGER HANDLED IT IMMEDIATLY.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Compliment for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV, hooked up all equipment in a very professional and concerned manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents well were informed and mounted and installed the tv professionally and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys showed up on time. They were professionals. The install was done quick and correctly installed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect & Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to our rescue. After dealing with service people with no expertise, finally getting the geek squad was all we needed. They were great. Worked until they got my tv up and working and stayed beyond the work hours to explain how to use it. I highly recommend our geek squad team! They did an excellent job. From now on I will only use the the geek squad for my electronics needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees were knowledgeable & professional. They did a great job. I’m very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted to the wall and connected all the devices. Guys were courteous and knowledgeable about how to do it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents were extremely professional and courteous. they knew exactly what questions to ask and then made my system come to life

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the geek squad installer! Very personable, very informed, very patient and all-around great experience! Bravo Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Tech did an amazing job installing our mount. He was well thought out and very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting my TV on the adjustable TV stand.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are one of the best to wall mount and support.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman guy arrived ON TIME. He was professional and courteous. This is second TV that I have had mounted. Both times I was happy with the end result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek's were awesome, fast and very efficient. Courteous and clean. I always enjoy having the Squad come to my home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was done very quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect no need to ask for any adjustments or changes

    I would recommend this to a friend