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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” television install went extremely smoothly and real happy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fabulous Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD workers were fantastic!! They helped us to understand our TV's as well as the set-up.. They were very professional and competent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret not getting this sooner. Excellent picture and refresh rates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable. Had me return a soundbar mount because it would add to much weight on the tv so they did not recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mounting ever. Very informative on how high I wanted to mount my 85 inch. Great guys!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ppl, and quick work. They called before they came by.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was great, very professional and timely. He had so much to do and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech value and Geek Squad Expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience all around. The installers were friendly and helpful as we discussed optimal placement for where I wanted the tv mounted. They asked great questions about how I would have the room set up since my furniture had not arrived yet. They were able to answer questions I had and walked me through the operating system on the tv and should me how to properly adjust the mounts pivot, tilt and swivel features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The team moved very safely and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe team moved quickly and got the set mounted in a short time. Much faster than expected. They cleaned up and moved on.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up crew was awesome. Such a good group of guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got here on time and worked nonstop. They were fast and efficient. They even had to drive back to the store to make an exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and up and ready in a short time frame. All involved were super nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable! Made installation quite easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, crossed all the t's and dotted all the I's, great job no prob

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved the tech. Very pleasant. Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job. I gave great confidence in her. I have had her back for other work, and will do so again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and sound bar and were very efficient and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service moved the 77” tv remounted it connected all stereo components.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tvs quickly and offered advic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted one new tv and remounted 2 other tvs. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install fast and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous.neat and clean

    I would recommend this to a friend