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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable! Made installation quite easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install went smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are real professionals, they did a 15 star install and mount. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 82" television on the wall and connected my devices. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great and professional. He arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT INSTALLERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE VERY CAREFUL NOT TO DAMAGE ANYTHING IN THE HOUSE. VERY WELL TRAINED AND PROFESSIONAL INSTALLERS. I WOULD HAVE THEM COME BACK TO MY HOUSE AT ANYTIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very detailed and careful removing and replacing our mount and TV. I thought the mount came with my bundle and the crew called me prior to coming and checked if I had the mount. After we realized I did not, the crew member offered to buy one for me and I could reimburse him. Very helpful and thoughtful of him.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted large TV over a fireplace. Might have done it when I was much younger but now I need their expert help.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional, very quick and did an outstanding job. Way worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily worth it, free installs, extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! I bought a 50" Frame TV and once they got it perfectly mounted it became obvious that a 65" Frame would clearly work better. No problem they came back a few days later with the 65" and swapped it out. So pleased with the professionalism of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job. Very quick, efficient and professional. I would strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers cslled beforehand, got here early went to work got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it simple on yourself and have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about the Geek Squad and their installation. Extremely professional and friendly, and they took care of all the installation while I sat on the couch waiting for our TV system to go live. The had the old TV removed and the new 65" UHD Vizio TV installed very quickly and set up the TV so I dod not have to figure things out. NOTE: Make sure you subscribe to the Total Tech service which is a Geek Squad umbrella service that covers all your tech needs, The normal $150-199 installation costs drop to $49.99 for everything !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees mounted my TV and connected it. The made sure it worked with cable and Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the TV were amazing! They made sure i was comfortable on where my tv was placed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional and Experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was going to try and mount the tv myself but decided to go with Best Buy. Have to admit they did an amazing job mounting the tv. Gave me recommendations and an idea of where and how the tv would look based on my setup. The guys who came out were great and professional. They even took the box and packaging with them so I didn't have to worry about the clean up! That allowed me to jump straight into watching this beautiful 4K tv as soon as they left. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job today! They mounted three TV's for me and they look fantastic. Kcey and Josh were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional, arrived on time, completed all tasks as expected; answered all our questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These two did a great job. Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and quick. The only negative to mounting, was the one they mounted in my bedroom was too low and my dresser is covering the sensor so I had to move my dresser in order to use the remote for the TV. I should have told them I wanted it higher, but I let them take the wheel on mounting all the TVS because I did not know were I wanted them to go. It did not dawn on me that it was too low until days after the service was done. Other than that, they really did a great job. I would prefer to only work with them in the future because my experience before them was not so great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad called and ask if they could come earlier than scheduled. The TV was installed at least an hour earlier. Professional job well done.

    I would recommend this to a friend