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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exemplary. They installed everything in a proper and efficient manner. I would use the Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was wonderful and the installer a real pro. Great service Best Buy offers. Will definitely do it for my next tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I have never had a bad experience with Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was installed quickly and professionally. Stephen has done several things for me over the years. He is top of the Line!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my TV quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys was really quick, didn't take no more than 30 minutes to put up my TV great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on time installation. Installer was a perfectionist!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Mount Wall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up bedroom mount on wall did get job mounting and fixing TV aimed at my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and worked in a timely way.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very professional. Scheduling was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did an amazing job. Quick, friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Rog's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and briefing. Enjoyed the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, removed old tv and installed new Samsung 50 inch 4K set and Samsung sound bar, Set up units and units working well. Explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fantastic! The team knew what they were doing, made great recommendations and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Ceiling Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional group came to install my ceiling mount power TV mounting mechanism. Very pleased with the install and the help to setup the TV wireless options, as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers took their time to ensure that the TV hung exactly where I wanted it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were skillful, courteous, fast and personable. Would not hesitate to have them here for any future installations or repair.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had a really big monitor and mount installed at my work. The guys were really professional and helpful. Even hooked everything up! Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional service. They mounted my TV and connected all my devices. Very clean and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tav was pleasant new exactly what he was doing. Was careful of walls since I had just had it painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing all the colors are brilliant makes TV watching fun movie quality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install and removal of old TV sets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and the technician removed two old TV sets as well.

    I would recommend this to a friend