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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Customer Service - Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to thank Best Buy and the Geek Squad for their excellent customer service in assisting us with our purchase of an LED TV and installing it in our home. On the day of the scheduled installation, my husband missed the installer by a couple of minutes. I contacted Geek Squad and explained how important it was to get the TV installed that day for a party we had the next day. The representative, Mariella Tinoco, was incredibly helpful and was able to get it all taken care of for us that day - we were so grateful. Thank you Ms. Tinoco, Best Buy and Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech’s that came to mount our new TV were excellent. Very knowledgeable and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team showed up right one time and had the TV hung on the wall in minutes. Paying extra for this service was 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and courteous and highly professional in mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar and Quinton did a great job installing our mount and TV. Showed us everything we needed to know and answered every question. Highest Marks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and Ethan from Geek Squad did an outstanding job mounting my TV and connecting. Very courtesy and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech installed my tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved my mount and connected the tv very fast and he left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting the TV. Perfectly centered. Gave me some instructions about the TV as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BENEJ Pediatrics Inc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good. They showed up at the right time and mounted my new TV. They did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff did a great job mounting the TV that I purchased. It was 70 inches. The installation was efficient and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up crew was awesome. Such a good group of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home TV Mounting Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The techs were so friendly and worked so well. Great cleanup and such fast service. Would use them again any day. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. Knowledgeable. Arrived early, greatly appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting process was simple & very professional done , & they cleaned up afterwards !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job in mounting my tv and adding other devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    new TV hung by Geek Squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and hung my new tv in my office...no fuss , no muss....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an amazing job best service around and super friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, they mounted and set up my TV for me without any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED T.V ,SOUNDBAR,SOBWOOFER,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS CONNECTED T.V TO ALL DEVICES GREAT JOB!!! BUT APOND LEAVING MY HOME LET ME KNOW THAT IF I WANTED 4K PICTURE QUALITY IT WOULD COST ME.SO IT'S NOT CLEAR ON COST OR PICTURE QUALITY JUST THANK IT WOULD BE A GOOD STARTING TALK NOT A WALKING OUT THE DOOR STATMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installereview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount and tv in about a half hour. Connected tv, cable box and wifi

    I would recommend this to a friend