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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sguad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad came and uninstalled old TV and installed new , They did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed me how they setup the TV and Mount. They were able to quickly install all products and place everything based on my preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV Mounting Services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team installed the mounting bracket and TV perfectly. They even organized the many cables to make access easier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Showed up at the tail end of the scheduled window.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Just what I was hoping for. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Rog's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and briefing. Enjoyed the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The tech was great! I would highly recommend him!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very courteous, professional, skilled, and knowledgeable. Very good fast work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My big television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Jordan and Cole did an excellent job mounting , cnnecting and testing both tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right everyone, I cannot recommend the Geek Squad more highly! My project involved mounting a large tv over a fireplace in my old house. They were wonderful. They properly wore masks and booties over their shoes to protect me from Covid 19 and my carpets from dirt. They showed me how to uninstall the mount, should I ever want to and they stayed to make sure everything worked great - and it did! Thank you Best Buy for this service. It was well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer - Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Installer. Very Professional and did a great job. Would use again, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Jacob did a great job. He offered to do an in wall installation to hide wires. This service not offered in store because they don’t know if they can do it due to what’s behind the wall. Mine is considered a wet wall due to gas pipes and water pipes in wall but he was able to do it. Makes it look so good. Installed a outlet extension for tv power. Service cost 119 due to being a total tech member. Think it’s 129 regular price. Totally worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Speaker bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install few parts integrated bracket works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys from Geek squad were very professional!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV very quickly. They hauled off my old TV and didn't leave a mess. I use Geek Squad for my computers, TVs etc.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless I was very pleased with the whole experience professional on time

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job installing tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman that installed my tv did a great job. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, was done in less than 20 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installation, lefty the tape and couldn't set it up. Very poor wouldn't use you again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional, professional service provided each time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very helpful and professional it was perfectly mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Picture I've Ever Seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent looking TV!!! Some of the best clarify on a TV I have ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work installing our huge HDTVs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and we've used them twice. And will use them again as we expand our home entertainment and music system.

    I would recommend this to a friend