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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV on the wall and performed initial setup operations. They did a good job and were done in about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put on the wall mount. Very knowledgeable about the issues I was having.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed a 65 inch TV over the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV over the fireplace along with the soundbar. The work was done quickly and neatly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional service they cleaned the wall and throw away the garbage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job on TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service on our installation, mounting and advice on settings for our 65 inch Samsung QN90CAFXZA 4K Smart TV, Samsung Soundbar and connection to external devices and the Internet. The knowledge and experience of the team made the installation a seamless process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionally installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV is working well, motion rate and picture quality are as stated in the product description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installation; wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were timely, polite, efficient and overall did a great job! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my understanding that the geek squad did not deliver this tv. It was a 3rd party that delivered. I was totally disappointed. The one gentleman was rude and not very helpful. He seemed irritated when I asked questions and said I would have to figure it out myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to set up the tv were very knowledgable. They took all the trash with them. Even the stuff I had previously purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and professional.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional. The agents did an outstanding job connecting my TV, Roku, and they were very efficient and fast. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very patient in helping us figure out how to utilize the mount we pur chased in less than ideal circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents needed to re-position the existing mounting bracket on a stone fireplace. Rather than walk away, they made adjustments and within an hour my tv was mounted and working. Guys were patient, courteous and above all, competent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works well, the big screen hasn't fallen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my big screen, so I've never actually sceen the TV Mount, but as of this date the TV is still on the wall and doing well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Carried upstairs and installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV quickly and professionally with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician! Very happy with the service. Will use again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are one of the best to wall mount and support.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer showed up on time acted in a professional manner did the job to my satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and worked in a timely way.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very professional. Scheduling was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very fast,and safety oriented,the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were excellent with a lot of knowledge and very profesional,polite and courtesy

    I would recommend this to a friend