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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 648 Showing 12,941-12,960 of 38,692 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very detailed and careful removing and replacing our mount and TV. I thought the mount came with my bundle and the crew called me prior to coming and checked if I had the mount. After we realized I did not, the crew member offered to buy one for me and I could reimburse him. Very helpful and thoughtful of him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents did a good job..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were proficient in their work and they installed my tv as per my criteria.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV exactly where I specified. Made all adjustments necessary to insure a good quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were awesome in mounting my TV abs connect everything with ease and was very knowledgeable on the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an amazing job best service around and super friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician did an excellent job installing the tv mount. He knows his skills...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the wall hugging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase for our curved television. It is nice that we can angle the tv slightly downwards when sitting on the sofa in front. Hugs the wall nicely

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech reinstalled my bracket that someone else incorrectly installed. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad TV mounter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted the TV we’re very professional answering questions I had for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my TV installatio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived as scheduled and completed my TV installation quickly and efficiently. They explained best practices for connecting to WiFi and streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable and helpful and did a excellent job of mounting my TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job putting my TV on the wall. Very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like best buy, however the outside people they use is. Quite confusing.Im not going to say don't go to shop there because it's a really great store, customer service is a different story..... They need to work on compensating people for their problems that they have with deliveries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad did a fantastice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation service was fantastic. The people who did it were very careful and communicated to us very thoroughly about the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the service to mount the TV on the wall they were great and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the set, check. Mounts on the wall, check And it still is holdings the set where it was mounted

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Impressed with The Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were very professional and courteous. They took their time to answer questions and made sure their work was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They worked quickly and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv, sound bar and antenna. All connected and able to work with one remote control!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Rick Did Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick & assistant did a great job installing wall mount, mounting TV & sound bar. Discovered 1 issue & Rick stopped by the same day to correct.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and they did great work - highly recommend using this team

    I would recommend this to a friend