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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 648 Showing 12,941-12,960 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Basic TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, no frills TV mount. This is what we wanted-no tilting or pulling away from the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad associates did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a wall mount and new TV installed. Very pleased with the install. They did a great job. Very friendly and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fast and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers explained issues very well and gave me time to make up my mind about location and elevations. very efficient yet considerate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SOLID, knowledgeable, friendly, neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Sound Bar installed, connected, and checked. Used existing wall mount from previous SONY Needed a bit more "turnover" to me

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A tad bit overpriced, but it got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE. They came in an mounted all my TVs without a hitch. A tad bit overpriced, but it got the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two tries to get a tv paired to the remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving a 4 because when the installers came out the first time, the tv would turn on but that was it. The installer told me it’s the remote and I had to go back to Best Buy (40 miles away) and they’d switch it out. I got another remote and the same thing. Best Buy came out again two weeks later with a new tv but all they had to do was pair it to the tv. A 5 minute fix. I feel they should have made sure on the first delivery that when they left I had an operable tv but I didn’t. Also, for the customer to have to go back and exchange a part is inexcusable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv correctly and efficiently. The TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Purchase a mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do amazing work in a timely manner. Make sure you purchase your own mount though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and service. Geek squad member was efficient and careful. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad several times and they have never let me down. Randall is simply outstanding. He is very knowledgeable and always pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services for TV and AV hookup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed a curved TV unit I bought. THey were very thorough in their cleanliness and installation. They showed me the deficiency in the existing mount I had and sured it up with additional long bolts before mounting my new TV. Secondly they troubleshot a whole house a/v problem I had. The receiver on my HDMI to CAT5 connection was working and I needed a new transmitter and receiver. No more audio problems once I followed the techs advice and purchased a new transmitter/receiver. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great… tv was mounted quickly and professionally….. cleaned everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and and made quick work of mounting my 85 inch Sony tv. They took the time to center it for my viewing pleasure and set up the tv with my wifi and cable services. I was pleasantly surprised with how efficiently the pair of them worked. Will definitely hire them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad does a great and thorough job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two mounted our tv, dusted/cleaned the whole area and reconnected all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome recomend to have one for everyone beautifu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome recomend to have one for everyone beautiful quality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the TVs in the required places. Thank you so much and have an awesome day.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Guys! Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team mounted 4 TVs and performed professionally, cleaned their mess with a vacuum and all of them came out well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t only a good deal for this TV. But has a good picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Put it up very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and did everything they said they would do

    I would recommend this to a friend