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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were very helpful and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were obviously very experienced pros and did a wonderful job in an amazingly short time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like he had done many of these before. Went ahead and mounted my wire covering that didn't appear on his work order.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very knowable They had to remove and existing TV and remount the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, knowledgeable, and punctual. I had excellent communication the entire time for setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in as scheduled and mounted the tv with no problems. It was really quick and the guys were professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed the TV mount, Mounted the TV and all connections and set up. Very professional. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that the price for this is practical and the ease of knowing that this will be done quick and correctly is so worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted professionally & the soundbar was installed. The agents even explained how to use the remote control for both TV & soundbar as well as answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount & setup was well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his partner were professional, efficient and friendly. Explained what they were doing as they went. Great job. Would recommend this team highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and sound bar and were very efficient and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service moved the 77” tv remounted it connected all stereo components.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service with a clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of installing TV Wall mounts and TV along with sound bar and HDMI connections. Provided optimal viewing suggestions for angle and distance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my DVD player quickly and professionally. I enjoyed their friendly attitude and clear instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan connected all devices and mounted my TV on the wall mount as well. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team did an amazing job mounting the Tv in the perfect spot. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Showed up at the tail end of the scheduled window.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Just what I was hoping for. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an 85" TV. We are not capable of installing such a large monster. (LOL). Best Buy delivered and installed it in record time with absolutely no problems. Kudoos!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and quick. They mounted my TV and made sure everything was working fine

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Zion mounted TV and explained the functions clearly

    I would recommend this to a friend