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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    How many Geeks does it take to hang a 55" TV?

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent two Geeks to hang my 55" TV. Mounted it nivcely on the wall. I had to call them back to organize the cords and it looks much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional customer service during tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the tv, connected all components and answered all the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent customer service and a professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called ahead of delivery. They were skilled at installing the tv mount and connecting all of our devices. They really took the worry out of this purchase all together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy from BestBuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv! Had it for years & still very nice. Geek Squad has helped me mount this tv 3x now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always does a Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation experience for our new Samsung 75” tv. We love total tech as well. They come out whenever you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV in a very timely manner. They connected my direct TV and all my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate delivery & install on such a large devi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks delivered and mounted my 85" Samsung TV on time and well done. Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in ready and he did a great job, he knew what he was doing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage installation DO NOT HIRE THESE HACKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have looked at the work better, but when you pay for “professional service” you expect professional service. That’s not the case anymore, I’ve been wanting to install my soundbar and decided to see where the tv mount lag screws were at, that’s when I noticed the very “professional” install. It me of the bolts is not mounted flush not even close like an inch worth of lag screw hanging out and the bolt above it seems like it’s being dragged down by the weight, do not hire these people. This install is absolute garbage. To think I was eventually going to hire them to mount my sound bar and install the outlet behind the wall to hide all the cables but with garbage install I don’t think so. The fact we were having a conversation and they acted friendly towards me, to turn around and leave knowing that’s the garbage work you left behind for a paying customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad have fast and professional services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices in no time fast and professional service with answer to all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV efficiently and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a great addition, very happy with Geek Squad’s service and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brain and Nate very professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brain and Nate are very professional and went above and beyond. They clean up their work space and program all my remotes and inputs into tv. Explained how it all worked. Sony 75” tv looks awesome and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 inch T.V. Needed their skill in mounting. The 2 members of the Squad knew from the beginning, what their job was and it well and it works perfectly and hung on the wall beautifully. Also answered any questions we had,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 86 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as adorable, the techs showed up with the mount, installed it, correct height, connected the TV, programmed remote, cleaned up and left! Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote help??? Disney Samsung 75 TV frame.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was great but they didn't stay and showed me how to use the TV. It'll be nice when you spend $4,000 on a brand new nice TV you expect them to show you how things work because the TV I purchased is the new Disney Samsung frame TV. And on the remote has a microphone and you press it and doesn't work and doesn't tell you how to turn it on or anything like that it's impossible and I called geek squad and they have no idea or they couldn't help me which was awesome so yeah

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounts and tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved our tv and sound bar mounts from our old house to our new house. The Geek Squad was early and got the job done quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was very knowledgeable and installed my tv quickly. He did a great job! Just like the last time I’ll would definitely recommend the geek squad for our your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hooked up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not mounted and wasn’t supposed to be, but it was connected to my cable box and DVD player and placed on my TV/fireplace stand for me. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Moounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounting the TV, did a great job and shiwed me how to move TV on the mount.

    I would recommend this to a friend