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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and installed the product correctly. They leveled the mount. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional . Installed my TV quickly. Good job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were efficient, pleasant and informative. Options were discussed and service was complete quickly. Couldn't ask for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from the Geek Squad did an outstanding job mounting my new television. They called prior to their arrival and were very professional and friendly. They removed my old Sony flat screen from the wall and carefully mounted my new Sony 4K flat screen. All of my A/V equipment was reconnected and tested. The technician took his time explaining the features of the television and how to use the remote. This was a great customer experience and I would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and fast installers - great service. Perfectly installed flat screens with no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome recomend to have one for everyone beautifu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome recomend to have one for everyone beautiful quality

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount had Best Buy put it up in my home best choice for a 70 inch in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execellent service. Knowledgeable technician. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIVE STAR REVIEW FOR THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Rep was SO nice! Did a GREAT job mounting my TV. And Also cleaned up the mess of cords behind my TV. He even had a BETTER cord mount the the one I purchased in the store! (I paid this & got a credit for the Store purchase! He also followed up afterwards & made an extra tip to my home to address a connection problem I was having!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted tv quickly and professionally. Took time with us too and set it all up for us. Explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv, and then rehung it at my request to center it. They were helpful, polite, and hardworking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got William doing my TV mount He is excellent the job was done perfectly I’m very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy service ! Real 1/1 unmatched ! I used them for all my houses and recommend them to all of my family and friends and co-workers all through New York & Long Island !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Dan was very good in installing out LG TV..... he was courteous and knowledgeable in setting up the item.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv was installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our tv and connected to our system. Good explanations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was connected and able to use one remote. Professional acting and looks excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Put it up very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and did everything they said they would do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentlemen assured my satisfaction before leaving the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very helpful and professional. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick but thorough job. Gave me pointers and cleaned up after themselves. Very nice.

    I would recommend this to a friend