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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad are very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and worked quickly. Also, they suggested the solution to give us the best result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, experienced techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great experience! Two techs came and it took less than one hour. I need to call about the soundbar though- some times it just is out of synch- others, it is just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and installed our 77" TV. We already had a mount on the wall, but they reinstalled it as the new TV needed to be hung lower than the old one. Great job, very professional, and they cleaned up everything and took away the packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed really fast. Hardly any noise or any sound while working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was on time and was done in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting this tv in our bed room happy with the service, and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally wonderful install, the installer did everything we asked and it was wonderful, thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent onsite team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who went in mount the TV were excellent. They were organized, courteous, friendly, and knowledgeable. They hit a snag when we realized that the TV they took out of the box earlier and about to mount had a big crack. They ended up taking it back to the warehouse, and cleaned up after themselves when they left. Not sure if this is an issue with the team or scheduling, but they scheduled a time frame that was before the store even opened. They gave a 7a-12p timeframe, and the team called at 9:30a to say that they are coming in at 10. They came at 10:15a.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead and showed up on time with the necessary tools to complete the premium install. They were professional, courteous and cleaned up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time & professional. Love my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    98 TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and it was a 98 inch TV. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all devices. They did a great job orienting me to the new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set-up is an undertaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the installers had a routine that they walk through with new clients. Something with the most commonly used settings and maybe some materials to refer back to. It sucks having to call the geek squad for every little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad mounted and installed out 75” Vizio. He was friendly and professional and gave tech advice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv perfectly, they also had an additional mount that my tv needed. This service was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. They were respectful of our home. They were friendly, efficient, very competent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, on time, well prepared, and cleaned up before they left. We highly recommend Geek Squad for all or any TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Connect7 Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV's in record time. They were professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional s as Nd mounted and checked all tvs before leaving. Also they cleaned up and trashed big tv box

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Fits flush to the wall and will pull out to access the back of the TV.

    I would recommend this to a friend