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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mounting ever. Very informative on how high I wanted to mount my 85 inch. Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the technicians were polite and knowlegable. They took the time to go over how to use the remote and access all my streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3rd time is a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Team of 2 showed up and had it installed in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived and set up in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job stting up and mounting my TV. Explained features and how to work through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this service. The techs were so friendly and I’ informative

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a wonderful job on mounting TVs, they make sure it’s straight and it’s in the middle , the look is awesome .

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Delivered mounted new tv w/sound bar & Direct TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were great, friendly, knowledgeable and patient answering all our questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks and sounds great. Easy to use. No issues, I would recommend having it installed since it’s a big tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad the best for mounting TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they did not carry the TV mount that I needed I was able to find one they installed it hooked up the TV everything is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were polite, professional, and got the two tv’s mounted and working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable and Helpful Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik and Jose were knowledgeable, capable and friendly.They went above and beyond in assisting us seniors on the details we needed to maximize our experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install from Bestbuy went smoothly, fast, and professional. Was impressed by how effortlessly he did it . Most importantly he was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were extremely professional and did an excellent job of installing my equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my large screen tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected devices available for setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Beautiful TV instllation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, polite, neat, and efficient. Hunng my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech value and Geek Squad Expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience all around. The installers were friendly and helpful as we discussed optimal placement for where I wanted the tv mounted. They asked great questions about how I would have the room set up since my furniture had not arrived yet. They were able to answer questions I had and walked me through the operating system on the tv and should me how to properly adjust the mounts pivot, tilt and swivel features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and they did great work - highly recommend using this team

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GOOD INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALL WAS GOOD,PERFECT VIEW OVER THE FIREPLACE,OVER PRICED BUT SATISFIED WITH THE END PRODUCT,COULD HAVE DONE A BETTER JOB ON THE WIRING.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation was very assuring!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous, well versed in this tv and taught me everything I needed to know about this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "SQD" arrived early. Tech was joined by two others. All were very helpful & informative. Great job with the instillation.

    I would recommend this to a friend