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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew everything required...very professional. I am pleased that their service was available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hassle free TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free install, team was very professional, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad services several times. Always clean, courteous, professional, well informed and equipped. 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the professionals at Best Buy's Geek Squad for mounting your flat-screen TV on the wall. They do a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very well and without hassle. Professional service and very respectful geeks to carry it out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up as scheduled and mounted the TV on the wall quickly, centered, and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were very professional and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and connected everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the TV the way I requested and they did it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT installation Jason and helper are knowledgeable, friendly, and spent time explaining the features of the new TV. They connected all the components, confirmed all the features and apps were working, and suggested improvements for updated technology. Jason called to confirm in advance, and arrived on schedule. Your virtual appointment worked well. 100% satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. They came mounted the tv. Walked us through all the smart functions. And were done quickly. Also cleaned all debris.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that mounted my TV was very professional, clean and courteous. I will use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yime used well in moving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both de-installation and reinstallation were done on the same day. They had been scheduled a day apart. This was definitely a benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Beautiful job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and set up my TV'S and i definitely will call them again for any mounting issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installaters were awesome. They did a great job asking all the right questions prior to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation on the stand that we provided was done quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profesional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and did a great job installing the TV and TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation above Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 55" TV above my fireplace. The mounting surface material is ceramic tile, which require drilling throught the tile to install the mounting bracket. The TV was mounted without any damage to the tile.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went perfectly, they were in and out in 45 minutes and left everything flawless. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my new Sony Oled 55’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional and personal, Jeff was outstanding and an asset to Best Buy and the Geek Squad.

    I would recommend this to a friend