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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great asset for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely, professional, courteous, patient, and knowledgable. Corey and Arron explained everything and represented Best Buy proudly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new tv and sound bar perfectly. Big Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My big television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Jordan and Cole did an excellent job mounting , cnnecting and testing both tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The tech was great! I would highly recommend him!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very courteous, professional, skilled, and knowledgeable. Very good fast work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Disorganized Scheduling. Service itself was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend using their TV mounting/installation services. Just buy the products and hire someone else if you don't want to install it yourself. Scheduling and appointment coordination is very disorganized. I scheduled the installation and was given a timeframe window, but nobody ever showed up. I had to call several times throughout the day, and each time I was told they would be there in 20 minutes. They never showed up the entire day. I then had to re-schedule, and the soonest they could schedule was 2 weeks later. That installation did go well, which is why I gave 2 stars - but it was definitely not worth the headache and frustration.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents. Mounted my TV and connected it to all home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture....perfect size for the space above the fireplace. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    4GTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs was awesome, did a great job setting everything up and explained how everything worked before they left I will definitely use geek squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job installing tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman that installed my tv did a great job. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. After I told them where I wanted the TV and TV mount they immediately went to work. I was impressed with the completed work. Any excess wires/cables were neatly rolled and secured with nylon cable ties and furniture put back in place. The tech set up the 65" LG OLED and instructed us on operation. The tech was a true professional. The installation cost was definitely worth the price. I am extremely happy for this experience with the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in quickly, were very friendly and mounted my TV very quick! Everything was very professional and easy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad completed tricky relocation of big scre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my big screen installation to a higher location extremely carefully. Just right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi! Ethan and Tim came to connect our new TV. Bracket was already on the wall and with a few adjustments the TV was up and running. They both answered all our questions and helped with Optimum cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65 inch LG oled tv. Ive mounted tv's in the past. Best buy mounted my tv in about 45 minutes. To me it was well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an impressive job with no issues mounting above fireplace. They were able to snake through walls and connect all devices as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The we’re on time and very professional has shoe guards for my carpet cleaned up after the mass and set the TV and programs outstanding work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and wired everything professionally and in a timely manner. Great job from start to finish!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast work. Quality job. impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and even stuck with issue concerning my cable. did great with wall mount bracket in our bookshelf area..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super nice , did it so well, it’s been almost a month and it’s still good and up, they even set up my roku:) thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledable, courteous and helpful with TV setup.

    I would recommend this to a friend