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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked and installed my new 82 in Samsung T.V. answered all my questions and even hid the cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came on time and had everything up and running very quickly. They discovered a faulty HDMI cable and replaced it, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his crew were fantastic. They set up the TV and it looks great and works as it should. Very happy with their service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer showed up on time acted in a professional manner did the job to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t ask for more from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV and the effortless (for me) installation, demonstration of usage and tips my installer gave me. Quick and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality and sound. I was impressed with Best Buy’s installation team. They installed the TV on the wall and took time to optimize it and they showed me how everything worked. Definitely worth the money to have them do the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job installing my tv. The person that did it was so detail oriented and made sure it was center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every service I have had from Best Buy has been excellent. The staff are very professional. They notify you multiple times via text and email of their arrival and reminders about the appointment. Everyone has been so nice and it was such a great job and I would highly recommend the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium Customer Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Raphael was courteous and quick with mounting the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 in TV wall mounted with in wall wiring and with sound bar. Neat job guys cleaned up knew what they were doing. I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad TV mounter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted the TV we’re very professional answering questions I had for them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a good experience with geeksquad mounting the tvs with the exception in one case. This experience was positive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, clean and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were personable, knowledgeable and respectful. Had my tv installed and set up quickly. Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer! Courteous & excellent at what he does!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Vizio products were subpar the Geek Squad installers were professional knowledgeable and patient in figuring out problems and options

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job Mounting My TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived right on time and mounted the TV quickly just the way I wanted it, connecting all the peripherals as well. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad I had them mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job! Went above and beyond the call to get everything mounted and done right! So glad I paid extra for the install!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great guys mounted my Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “ Geeks” mounted the Sony quickly and efficiently! They were friendly yet very professional! They showed me how to use everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents went above and beyond and made sure the new tv was set up and hung correctly! Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actuall had 4 TV mounted on wall. Excellent job. All I had to do was eatch

    I would recommend this to a friend