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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 658 Showing 13,141-13,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very happy with installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did what they could to install my new TV but it turned out I needed a new cable box (thanks, Comcast, for letting me know in advance!). I had some trouble with the sound and picture once I got the new box, and Geek Squad actually came back (I have a contract) and adjusted everything. Also recommended a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from a Geek Squad they install my TV very fast

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and hooked it up right away and hauled everything off quickly. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. They actually re installed the mount because my mom wanted it higher.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, they mounted and set up my TV for me without any issue.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were knowledgeable, quick and cleaned up very well. Very pleased with TV mounting they performed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Crew rocked the installation. They were quick, extremely thorough and detailed. Result: clean!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium tech person!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did an awesome job setting up our tv and connecting everything. He is a very knowledgeable person!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 75" Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came on time and had the 75" TV out of the box and ready for installation on a wall unit I had already installed in a matter of minutes. They were in and out fast. Set the TV up expertly, explained the basics, and the TV works great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Florida Install - GREAT Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squal Team did a great job installing my three TV's, sound system, and TV mounts. SUPER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, set up completed efficiently .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians provided excellent service. Mounted TV, completed our set up and connected devices. Polite, knowledgeable, friendly gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job! A pleasure to welcome into my home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to remove my return TV and mount my new TV. They were 15 minutes early. :) They mounted my new LG 48" with ease. They went through the settings with me. They showed me how to use my remote. Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of installers- know what they're doing and they care to satisfy your requests!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were excellent very good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new sound bar after connecting it and did a perfect install Could not be happier They were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crew mounted & connected everything. Excellent service and excellent personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were fast and courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that best buy has this service! And my last house I mounted my TV wall mounts and Measured once, drilled three times! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. They were very professional and fast. I was amazed at how quickly they mounted my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GeekSquad great job installing my soundbar and TV no line showing everything behind the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Won't be the last time...........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I have used Geek Squad for installation or mounting and they did a fabulous job. Good value.

    I would recommend this to a friend