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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 659 Showing 13,161-13,180 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the geek squad was terrific. Very helpful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, answered all my questions and showed me I' how to use the controls. They worked constantly and courteously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and and made quick work of mounting my 85 inch Sony tv. They took the time to center it for my viewing pleasure and set up the tv with my wifi and cable services. I was pleasantly surprised with how efficiently the pair of them worked. Will definitely hire them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting service is great. Techs are good at what they do and sone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad took my TV down and then put it up nic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both groups of two that came out were great, especially Antony on the second group. Great people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer! Courteous & excellent at what he does!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was great. Friendly, clean, informative. They did an amazing job setting up my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new tv and sound bar perfectly. Big Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to organize. the technicians were really knowledgeable and helpful. They connected everything back for us ... it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job by Alicia and her partner. Very professional install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did very good job. Very knowledgeable. Would definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my mount and hardware were quick and complete.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Reset our TV after room painting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were very professional and attentive to our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No Problem Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the mount onto the TV and onto the wall and hooked everything up to the receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    First installment was bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installer never asked where I wanted it. Told me my wall was crooked. Second installers moved it and were fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was very knowledgeable and helpful setting up and mounting my new TV, explained it all! Thanks John!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees did a professional installation. They were courteous and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Get the Squad and get it done right !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job all around ... do it right the first time get the squad to do your big screen TV ! Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and great precision. They went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and fast install....a job well done......thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad - great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exvellent service, on time, quality work that was appreciated

    I would recommend this to a friend