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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed TV efficiently and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a great addition, very happy with Geek Squad’s service and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installed with in wall add on so no wires are exposed using a full motion month with is amazing. Guys were nice and cleaned up there mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was professional and efficient. Took pride in the quality of the installation of my 82” TV. The team even gave suggestions for mounting to add a special touch to my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv mount. I bought it and had geek squad install my 65” tv to my wall in my bedroom. I love the different motions I can do with it. Up, down and left and right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in ready and he did a great job, he knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my tv to my ceiling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 diverse teams came out and quickly installed my tv and soundbar. They were organized and required little supervision. MONEY WELL SPENT FOR MY CUSTOM INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Technicians were excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These technicians were very knowledgeable and helpful. They worked efficiently, respected my wishes and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and scheduling communication was perfect. TV looks great in our conference room. Tech had no problems and was done quickly. Was helpful with all questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and polite. But they left cords bundled and hanging everywhere. It looked a mess. They said it was the best they could do because I did not have a plug close by. I just hope my tv doesn’t fall off the wall. I repositioned the cords on top of the fireplace mantel and put pictures in front of it to hide the cord mess I should have complained sooner but I’m a senior with heart problems and did not want to get myself upset. My brother had suddenly died as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They really know what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad (Jasper & Blair) came out to fix what a third party messed up mounting our 65" sony tv. Jasper & Blair had to completely redo everything and did this without a hitch. Our tv looks great mounted over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Moounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounting the TV, did a great job and shiwed me how to move TV on the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Efficient. Professional. Not only did they setup our new 65”, they made recommendations to make my Dolby Digital sound like a Movie Theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Great quality TV and love how Best Buy was able to set it up on the mount.  I was able to purchase it during Black Friday and got a steal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient. Knowledgeable. Made sure position of mounts were correct for viewing purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation a great professional exper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the in home consultation prior to purchase and the installation after I decided on a TV. Courteous and qualified employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and the setup was quick and clean. They also did all the wireless connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quick, efficient setup. Looks great on wall. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job as always. Came in, located area, and conquered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and set up my tv promptly. They even explain how the new tv work. 5 stars all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fantastic! Very knowledgeable, friendly and kind and very willing to help. I was very pleased with them

    I would recommend this to a friend