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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 660 Showing 13,181-13,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome Picture quality at competitive price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality, sound feature, and application dashboard.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional! Set up tvs very quickly and looks excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch LG wall-mounted tv; excellent work done. Over and above. Very well pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and helped connect devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat Clean and Perfectionists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geeks install a 75” and a 65”;curved on wall mounts...these guys treated the job as carefully as a surgeon. From the time they entered my home to the time they left, they treated my home more carefully than i do...covered shoes, covered floor under workspace, took careful measurements, moved heavy furniture away from work site, and after it was all done made sure i was pleased with outcome and showed me how it all worked....hiring this team was well worth it and relatively inexpensive..better yet i felt safe that the TVs wouldnt come crashing down....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service team was outstanding; they were really exceptional in every way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men were informative and very courteous. we had questions and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. 1st so quickly .2nd they're clean after they done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT installation Jason and helper are knowledgeable, friendly, and spent time explaining the features of the new TV. They connected all the components, confirmed all the features and apps were working, and suggested improvements for updated technology. Jason called to confirm in advance, and arrived on schedule. Your virtual appointment worked well. 100% satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Reset our TV after room painting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were very professional and attentive to our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Service call was handled professionally & I was very pleased with the installation of my equipment as I requested & they cleaned up all of the trash.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it very easily to my stone fire place with out difficulty

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and got my TV installed and programmed in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I'm very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been pleased with geek squad and their installations. They were clean and professional. I highly recommend using them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted a tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into my house to mount a new tv that I bought. They were excellent. Very professional and kind. Great job..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rocks! have had nothing but great experiences with serval installations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had all my TVs mounted by Best Buy and have never had an issue. I purchased my mount elsewhere but Best Buy did the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great people and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service, advice and training for my wife and family upon installation. I will use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, nice men, several last minut changes were handled well.gave us good advice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and fast install....a job well done......thanks again

    I would recommend this to a friend