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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great TV, Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture very crisp and clear. Lots of pre-installed options. Geek squad installed; very quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan the technician installed a ty mount and installed a blue ray dvd playeer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great and inexpensive. The geek squad installed it very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was already set up on wall. The just hooked the tv up and it worked out well. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Service from the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how the Geek Squad could have been any better! Terrific guys. They knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agent installed my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected to my devices. Also was very careful and left the whole mount strong etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and done an excellent job. They were very polite and friendly. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Father’s Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and got it up and running. Got this for my husband in our new home. He’s absolutely thrilled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivered and mounted my t.v.. They were fast and efficient. They cleared up all the debris when they were done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my television courteously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personell were very courteous while here. Said if i had any other problems they would come back to help. Called for help with setting up channels, which got confusing between the Amazon and ROKU billing and sining in to apps that are free on Anazon but being charged by Roku.. im not tech savy, im old, frustrated, and did not like reaching out for help and being told i dont qualify for home service. I also bought the protection plan and Geek squad plans. Too little human contact when i called for help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job mounting the TV. Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our tv. The gentlemen who mounted the tv were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came and installed the tv were very nice and very intelligent they set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle and Luke delivered, installed and set up my TV. Super professional and personable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were a fast, efficient team, mounting the 85” TV & connecting it to our WiFi. They were pleasant, polite & answered all our They were pleasant, polite, & answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg and Jose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully installed! Thx Greg and Jose! Made this so easy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time. They were very professional and courteous. They explained my equipment and showed me the best way to place the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work Best Buy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job moving an older plasma TV and helping me set up a center channel, nice work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. There were professional, friendly, and really knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and performed necessary operations for tv to work

    I would recommend this to a friend