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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 82" television on the wall and connected my devices. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV so fast. Its really strong and durable. This is my first mounting experience and is most favorable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Installation went well Installer was good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is quick and so helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected my devices. They made sure I knew how everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    He did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great he knew just what to do and didn't do a lot of talking

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable! I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The misunderstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that you sent with my new tv were not very knowledgeable. Supposedly they were here only to deliver the television and not set it up. When I spoke to the person on the phone he told me that they would set up Deliver set it up and program that didn't happen basicallyI had to do myself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the TV and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Reset our TV after room painting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were very professional and attentive to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tav was pleasant new exactly what he was doing. Was careful of walls since I had just had it painted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek Squad trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party install was fantastic they showed up just like stated. Geek squad was terrible! They pushed my install 3 times. Call customer service 5 times hung up and lost call 5 times. Told 2 different reasons why install was impossible. Unless pickup at store is possible will not use Bestbuy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job mounting a tv in my daughters small college studio!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and they did great work - highly recommend using this team

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Purchase a mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do amazing work in a timely manner. Make sure you purchase your own mount though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional, arrived on time, completed all tasks as expected; answered all our questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the cost of service. Quick and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and expertise. Far beyond expectations. Very well organized with on time and expert installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and fast install....a job well done......thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad - great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exvellent service, on time, quality work that was appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put on the wall mount. Very knowledgeable about the issues I was having.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a nice job installing the TV and setting up the cable and the auxiliary devices. I would never attempt this myself. Let the pros do it.

    I would recommend this to a friend