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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guy, he made excellent Job installing my tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Instalation was flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and connected all my devises with care

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always great when they come to install anything. Professionals who keep you updated, explain how it all works. I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick but thorough job. Gave me pointers and cleaned up after themselves. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy scheduling. Solid work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous to mount my 85 inch TV. The Geek Squad was easy to schedule, professional, and my tv is mounted well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    G-Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G-Squad that installed my TV did a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did very good job. Very knowledgeable. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right everyone, I cannot recommend the Geek Squad more highly! My project involved mounting a large tv over a fireplace in my old house. They were wonderful. They properly wore masks and booties over their shoes to protect me from Covid 19 and my carpets from dirt. They showed me how to uninstall the mount, should I ever want to and they stayed to make sure everything worked great - and it did! Thank you Best Buy for this service. It was well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was very efficient at installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient and knowledgeable. Very helpful on explaining operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional professional courteous and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech called and gave us eta and arrived on time. Practiced all precautions for COVID and booties to keep my floor clean. Unpacked hooked up and instructed all options of our new smart tv. Explained how to use Spectrum appt to rid us of one receiver cable charge which is why we purchased the Samsung smart. Noted we had chosen the best size for guest room. Took all packing and box no cleanup for us. Very satisfied with Tv price delivery and set up. Tech took time to answer all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient installation process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were courteous and professional. They were efficient and helped get my new TV set up in a reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a new experience for me and after a few hours of getting it just right I cannot believe how great of a job Geek Squad did with this installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Customer Service!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, professional, prompt, and friendly. I will definitely recommend to my friends and family!!! Super impressed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The installers rushed the job, didn't check TV if properly working and the surge protector was left hanging. When I purchased the item with the Samsung TV, I wanted Rewards, the first purchase was voided and when I spoke with credit, when purchase is made, it automatically defaults to promotional financing. I wanted rewards instead of the promotional financing. When I went to the store, I was advised unable to give me rewards. It is my fault as well, however, I advised the sales associate I didn't want promotional financing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality products with good prices and service. Hustle free installation and Delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Jacob did a great job. He offered to do an in wall installation to hide wires. This service not offered in store because they don’t know if they can do it due to what’s behind the wall. Mine is considered a wet wall due to gas pipes and water pipes in wall but he was able to do it. Makes it look so good. Installed a outlet extension for tv power. Service cost 119 due to being a total tech member. Think it’s 129 regular price. Totally worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV and an even better price. Great installation and the TV looks great in the space

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and sound bar. Excellent service team!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy tv mount. Fits flush which I love. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend