Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very competent Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an "In House Advisor" (Kyle) from the San Luis Obispo Best Buy store, come to our house & recommend how to set up our surround sound. We bought the Sonos system & 2 wks. later the Geek Squad (Corey & Rocco) came to set up the system. Last month, we had Corey & Rocco from the San Luis Obispo Best Buy Geek Squad set up our new LG TV. These are very knowledgeable & professional people & we are very pleased with our purchase & service. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guy was very knowledgeable and did an outstanding job installing our entire system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb quality for the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, efficient and used proper safety measures to install my television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Televisions installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were good and very efficient. The height of the televisions are perfect and the look us absolutely marvelous. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs who mounted our tv were very knowledgable very impressed with the Geek Squad experience would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv instillation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Happy with the results. Would definitely recommend a friend to the service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mount Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys from Geek Squad were great and performed the request very professionally

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No regular people they were just workers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did well they were workers independent hired by Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and cleaned up once completed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the install… great totaltech benefit!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every service I have had from Best Buy has been excellent. The staff are very professional. They notify you multiple times via text and email of their arrival and reminders about the appointment. Everyone has been so nice and it was such a great job and I would highly recommend the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the TV for our home office. Samsung picture quality is amazing and having the extra apps is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Birthday Gift 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were like old friends since the have installed other tv. But very professional knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and set up my channel. Thank you so much for your knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than originally set, so it was a great start to the day. Quick and professional service. They cleaned up the saw dust from their drilling into the wall. Even members of my own household don't do that. An awesome experience. And so quickly performed I wondered why I'd even contemplate doing it myself or having a family member do it. Best Buy/Geek Squad techs know what they are doing. Will definitely use their services again. Only positive things to say about this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! Looks great would tell friends about great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT, PROFESSIONAL, RESPONSIVE, TIMELY WORK!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT, PROFESSIONAL, RESPONSIVE, TIMELY WORK! The 2-person team was talented, creative, and results-oriented.!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Rocked It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and synced it to my Home Theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's All Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a gorgeous and colorful picture, with super definition. It is a great addition to my new home. So glad I purchased it! Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were excellent and very professional! They mounted our TV’s with efficiency and just way we wanted!

    I would recommend this to a friend