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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very great guys that setted up my tvs and ring doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Adjusted our brackets so tv was centered over fireplace and set up the tv .Very informative and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They delivered and installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well but learned I should have been offered the $199 install service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Mounted My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to my wall and looks GREAT! Very Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went on well whereby the TV was also mounted perfectly and working good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made certain that it was working properly and clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT WORK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV Mounted, the Geek Squad Member was very friendly and thorough with what he was doing. I was very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy and fast. Good job by Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job & very helpful Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d read some review about how the people who would install others TVs were rude or hadn’t really done a great job. I was worried I would have someone like that especially since I had mine scheduled on Christmas Eve but that’s not my experience. The man who did my TV was very nice. He called me and told me his arrival time and got there quickly. We talked as he set everything up and it only took maybe 15-20 minutes if that. So far I’m happy with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job and mounted at the right height.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, were careful and it's at a great height--not too high.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Job Zack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack was excellent!!! Extremely knowledgeable and professional. A very good representative for Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Outstanding work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an outstanding job. They were clean, efficient, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! would recommend to a friend, picture quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my equipment quickly n professonally mounted my tv to my wall on adustable mount

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were extremely impressed with the two geek squad employees. So very professional, knowledge able and very kind!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lanai 65" TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great. Perfect install. Good times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV WALL MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV WALL MOUNT WAS VERY EASY TO INSTALL (USING THE GEEK SQUAD)AND WORKS GREAT IN MY LIVING ROOM AREA.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed tv and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount was professionally installed and is of very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up of my 85" TV. I previously bought the mount and had it for the install team, when they came and delivered my TV. They also checked to ensure it was level, and assisted in connecting the TV and walking me through some of the basic functions. While I didn't find it necessary, it was something they did as part of the service, for those that aren't as tech savvy.

    I would recommend this to a friend