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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 38,692 reviews
  • Rated 5 out of 5 stars

    Outstanding Job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job! Needed a new 65in SONY mounted to the wall and geek squad delivered amazing results. They had the job done in about 30 minutes. Very happy with the results and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! installed me projector and screen perfectly with no issues! Watching 4k movies all the time now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were in and out in less than 30 minutes. This is what they seem is a complicated install. TV is 65" on metal studs walls. They cleaned simultaneously It was art in motion. Thanks BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installed but tilting backwards!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices however TV is tilting backwards when it was put together. They disassembled and put it back together again but result was the same. See attached pictures. Can this be remedied?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well no complaints thank you for your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our tv and connected all accessories. They did a great job, and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the service I got today. Roman and his partner did a good job mounting my t.v. They were really nice and placed my t.v at a good angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were concerned if they would mount the TV in the right place, where a stu or studs we're located. They knew exactly what to do mounting our tv quickly and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85in TV mounted by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Placement is great! Would highly recommend! They were efficient and made sure we liked the placement before they left. They also cleaned up all their mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Mounted TV but didn't center it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and secured to the wall well. However they did not center the TV on the wall. Wife came home and pointed it out and I looked and the installer had marked the wall correctly he just didn't mount according to his marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and provided the correct mount after I had purchased the wrong one. They were also very accommodating with me because we got interrupted during the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. They showed up on time and installed my 98” TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting quick and easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice. My mount was incorrect and they had one to sell me. The only problem I have is I see its 80 dollars less than what I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Yhomas and Chris did an excellent work installation of the 85” TV and Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote control stopped working one day (customer error). Chris the Geek Squad tech walked me through the process of getting it working. He explains things in ways that are easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install was top notch! Quickly and properly. Helped show me not only how to use but also gave some great tips on tv usage as well. Highly recommend geek squad !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't there. My wife was and she said no problems it went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV fast!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job. They mounted the TV I made sure everything works and they did not leave until I was satisfied. They are quick professional Very very nice. Mark was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is all it can be and some more. It makes you feel like your in the tv next to the actors. Very glad we went with the 75” and not the 65-70.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were great, personable and knowledgeable. Made the experiece painless compared to other services.

    I would recommend this to a friend