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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Also re-installed the old TV in another location for a very reasonable charge. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job installing and verifying the initial setup of the TV. He was very timely and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leon and the other gentleman i forgot his name my apologies did a wonderful job and gave excellent customer service, they explained to me how to move around the tv with it being attached to the wall mount as well as how to set up my WiFi, very kind, They attempted to come early and I fell asleep on them by mistake and they still came back in a timely manner, need more customer service like these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and installed TV, sound bar quickly, cleaned up packaging and instructed me about use of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They we on time & mounted theTV Wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up all divices to TV and were aware of 6' rule and cleaned up after installation. Very happy camper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with such professionalism. They were very knowledgeable of what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional when setting up and mounting my tv. They left no mess and communicated with me along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know their stuff, came in, did the job quickly and thoroughly. Answered all my questions. Great service, these guys know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad was phenomenal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Answered any questions with our beat interest in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung tv and wanted it on wall. Geek squad installed it no problem and no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Noah were great! Thanks again, we appreciate your help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mathew is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew and his crew are the best - on time and get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and did a great job. The two installers were helpful also in the setup of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted up my TV and asked questions and gave their great opinion! Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome, On time, knowledgeable, clean and professional, I will 100% recommend them and utilize them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install, on time and very professional staff.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that showed up to deliver and install our TV was very professional and mindful of our home. Great people and a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Mounting!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV to a perfection!!! Can’t ask for more!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geak squad had it done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time .went over how high and centered it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the Wall and Running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, hung it from the wall, and configured the tv.

    I would recommend this to a friend