Customer Ratings & Reviews

This was a replacement for a TV that was working erratically. The installation of the first one as well as the as its replacement went well, but I was forced to buy an HDMI cable that would not work with either TV. It took my TV Cable provider one optical cable to resolve the problem with the sound bar at no charge to me. To get the replacement of the first Sony TV took almost three weeks.

Really quick installation and professional at there job

Best buy representative did an excellent job with mounting my new TV

I cannot say enough good things about the Geek Squad and their installation. Extremely professional and friendly, and they took care of all the installation while I sat on the couch waiting for our TV system to go live. The had the old TV removed and the new 65" UHD Vizio TV installed very quickly and set up the TV so I dod not have to figure things out. NOTE: Make sure you subscribe to the Total Tech service which is a Geek Squad umbrella service that covers all your tech needs, The normal $150-199 installation costs drop to $49.99 for everything !

The agents mounted my tv and connected all devices. Awesome service.

The service team mounted 4 TVs and performed professionally, cleaned their mess with a vacuum and all of them came out well!

They mounted the TV quickly and efficiently. Thank you best buy/ion!

Seemed like he had done many of these before. Went ahead and mounted my wire covering that didn't appear on his work order.

Greay guys...Honest evaluation and installation. Would definitely recommend...A+++

I love the geek squad team. They explain and always able to answer questions.

The service person was polite and tried to be very mindfull of the mess he may make. He helped me when i asked questions and gave satisfactory answers.

Tv mount went quickly and smoothly with all devices connected.

The guy was so knowledgable with putting up my T.V. and he was also very friendly.

The agents did a great job mounting my new tv. The problem is they charged me 49.95 to hook up my dvd player which was already hooked up all they had to do was plug it in. Then they charged me 49.95 to hook up my surround sound which was already hooked up all they had to do was plug it in. So beware ask before you let them hook up any extras. I spent 90 minutes trying to resolve this issue most of the employees I talked with had no clue what I was talking about finally Lisa I think was the 5th person I talked to got it resolved. Thank you Lisa you should be a manager you have common sense and truly care about your customers.

The geek squad was amazing and professional. They were also quick and precise.

The two Geek Squad men were so professional and quick with their installation

The Geek Squad installed the TV and its components so easily and explained everything as they worked. It was such a pleasure having them do what they do best.

The two technicians were skillful, courteous, fast and personable. Would not hesitate to have them here for any future installations or repair.

The geek squad did it all. Install, set it up, explained throughly how things operate. Saved me hours of aggravation.

The guys were fast, efficient and thorough! They set it up without making a mess and showed me all the cool features.