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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Disorganized Scheduling. Service itself was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend using their TV mounting/installation services. Just buy the products and hire someone else if you don't want to install it yourself. Scheduling and appointment coordination is very disorganized. I scheduled the installation and was given a timeframe window, but nobody ever showed up. I had to call several times throughout the day, and each time I was told they would be there in 20 minutes. They never showed up the entire day. I then had to re-schedule, and the soonest they could schedule was 2 weeks later. That installation did go well, which is why I gave 2 stars - but it was definitely not worth the headache and frustration.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bedroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does quick and efficient job. Never a disappointment. On time, and job was completed quickly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount went up easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the wall mount without issues and cleaned up the cables. Very happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service friendly and smart techs They explained everything easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, fast, and perfectionists! Highly recommended. They came in and hung a flat screen on the wall and couldn't be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SportsandGamingFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was great. Fast, on time and patient with explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and setup the tv was wonderful they went step by step with me and i love the tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They two agents were quick and professional. Explained everything clearly and were very neat and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad install my tv very quicly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad service did a great job. Very professional, clean and responsable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    satisfied again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them mount several tv's and they come through every time without failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came on time and set up by tv quickly,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, quick and easy setup. Geek Squad came on time and helped me navigate the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the quality of the Geek squad installation team. Made the oversized TV installation easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV mount was placed on a brick fireplace. Geek squad installed it and our TV with no problems. All wires and cords hidden. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They attached the mount to the wall after we discussed where I wanted it. They were patient and friendly, quick and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Installation of 85 inch mounted on wall was excellent an good value because I couldn’t have done it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan did an excellent job. He answered all my questions on where it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Big tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome mounting and connecting my tv and showing me how to control everything!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad I talked TV’s quick and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted and set up tv’s and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad fast install !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed by TV quickly and neatly.. enjoying my TV now !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the professionalism of the two geek squad personnel. Knowledgeable, Friendly, and quick.

    I would recommend this to a friend