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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were here on time. They were very friendly. They made great suggestions, service that I didnt know existed. they worked fast. they cleaned up....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a great job and quick installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium tech person!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did an awesome job setting up our tv and connecting everything. He is a very knowledgeable person!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were outstanding. They mounted my 85 inch tv, connected all my devices and gave me a quick tutorial. They were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing color even without 4K channels. Excellent display of picture quality. Service and installation very thorough and efficiently done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting the tv. No hiccups and fast. I’ll do it again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assessment and mounting on existing TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish (they delivered the TV and installed it and programmed it) I had a great experience. The guys were friendly and helpful. The TV is beautiful! Great picture. I am totally happy I bought a Geek Squad membership. They have helped me several times. Highly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when expecting and did a professional job of installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is perfect for the TV we purchased from Best Buy for a guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent was able to install two wall mounts and the TVs for the mounts and all within less than one hour, start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PERFECTION!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with the product and the Geek Squad Installation: clean, quick, efficient,personable and done with absolute perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was great. Friendly, clean, informative. They did an amazing job setting up my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super friendly and very professional work was done perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle and Luke delivered, installed and set up my TV. Super professional and personable guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad installed my TV quickly .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV in the bedroom perfectly. Now I can watch TV comfortably lying down in bed finally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mathew is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew and his crew are the best - on time and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were on time, explained the process, offered preferences, and installed two wall mounts with speed and precision - Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and installed our 77" TV. We already had a mount on the wall, but they reinstalled it as the new TV needed to be hung lower than the old one. Great job, very professional, and they cleaned up everything and took away the packing materials.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and careful. It was a gift. I would use them again

    I would recommend this to a friend