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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 673 Showing 13,441-13,460 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time and clean up was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very informative about operation of new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geak squad had it done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time .went over how high and centered it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time and finished the job quickly and professionally, asking my opinion on the location before they mounted the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the Wall and Running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, hung it from the wall, and configured the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Noah were great! Thanks again, we appreciate your help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy we decided to have our tv mount professionally installed for us. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung Q70T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert and careful, set up with ease , connected everything tested, trust these people to know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! would recommend to a friend, picture quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. They were very professional and fast. I was amazed at how quickly they mounted my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In wall tv box and tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an in wall box and tv mount. The installer was very professional and made sure everything fit correctly. He went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was great and the installation was good

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad services several times. Always clean, courteous, professional, well informed and equipped. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A group you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! On time and professional. No mess. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and great service. Very professional as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came and installed the tv were very nice and very intelligent they set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad praises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came were very efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work Best Buy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job moving an older plasma TV and helping me set up a center channel, nice work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was very knowledgeable and helpful setting up and mounting my new TV, explained it all! Thanks John!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick, professional and knowledgeable. TV is pretty good...I do wish it was remote controlled or a little easier to navigate. But considering I have a larger tv, it still moves fairly well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick professional and freindly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain... came within appo8ntment window, done sooner than expected and everything functions. Just what you want for an install service.

    I would recommend this to a friend