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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 673 Showing 13,441-13,460 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional!!! Looks GREAT!! Will use them every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy and simple to install. It’s a great price for the value and quality of this tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The people that came out to my house were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came out to my house were amazing and courteous. I did a spectacular job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and connected my devices,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guys did a very professional job in a very short period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BROADCAST TV won't work thru TV and flat antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amato (?) mounted the NEW TV to replace the OLD TV. The TV works for connecting with WiFi and giving us YouTub, tubi, Roku, etc., but it does NOT receive broadcast TV through the flat screen antenna we had bought from BestBuy. The Tv may be worth a 5, but because it does not receive the broadcast channels well, I will give it a 1 until GeekSquad fixes it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a great job mounting the TV without the cables showing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up 3 TVs and mounted 2. They were superb and accommodating. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation of my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed my 85" TV were professional and efficient. They took the time to measure and help assess where the best location on the wall for proper viewing. The one disappointment was their inability to run the power and cable wires down behind the wall. They said they didn't have the materials necessary to do this but prior to the appointment I call on two occasions to confirm this would be done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed having someone who knows what they are doing to install my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount for 85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quick installation and professional at there job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality and sound. I was impressed with Best Buy’s installation team. They installed the TV on the wall and took time to optimize it and they showed me how everything worked. Definitely worth the money to have them do the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient knowledgable. Willing to explain things. Answered all questions over great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really great experience. The agent installed everything quickly and it was so well done! Will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party install company worked after hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party install company were great. They communicated very well and even worked past 7:00pm. They had to coordinate 3 guys to mount my Terrace tv which was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents. Mounted my TV and connected it to all home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth every penny - installation and service is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad exterior TVs installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed two TV's next to each other on outside patio brick wall flawlessly. Extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A group you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! On time and professional. No mess. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were friendly, came in with masks and took off their shoes in the house. Cleaned up and did a great job!

    I would recommend this to a friend