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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowlege of the products i purchased and skilled in installing my TV and Mount. very polite and the 2 of them work well together. they answered all my questions and assured me i could call if i had any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean & Neatly Done!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two amazing gentlemen installed my Samsung 65 in TV. They were prompt, clean and very quick. Thank you Amazing Job Highly Recommend!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Attached to Wall Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were just awesome. Bradford contacted me the day before my appt and helped me save money even before he got to my house!! And the 2nd tech was so helpful in getting so many of my electronics hooked to the WiFi and the TV. They couldn’t have been any more professional or excellent in their jobs. Both were very knowledgeable and courteous. A great asset to Best Buy family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Old vs new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came in and installed the new one nice expert job left the old on would have like them to remove it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, organized, delivered as planned and cleaned up. They communicated in advance to both schedule and confirm the appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outside mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job mounting the Samsung Terrace TV outside!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a great job mounting the TV without the cables showing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent. I would suggest that they check with the resident before mounting the tv. Otherwise, very good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Get the Squad and get it done right !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job all around ... do it right the first time get the squad to do your big screen TV ! Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for their expertise and know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed both TV and wall mount quickly and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were knowledgeable, quick and cleaned up very well. Very pleased with TV mounting they performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the 2 techs were friendly and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents successfully mounted my tv to the wall. Also set it up with all channels and connected to wifi

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad I talked TV’s quick and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted and set up tv’s and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my new tv and took away the old one. They were great; professional, personable and highly recommend their services !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Best Buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys did a great job of installing and setting up my new tv for me. Awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and worked quickly to move one TV to another room and install the new TV with new wall mount and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job and mounted at the right height.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, were careful and it's at a great height--not too high.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my bracket quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and other components quickly, demonstrating how to use the equipment and had us up and running in no time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad fast install !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed by TV quickly and neatly.. enjoying my TV now !

    I would recommend this to a friend