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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an awesome job. Worth it to have a professional mount by 77” LG C1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the 2 techs were friendly and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and quick. They made a point of cleaning up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent ssrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my TV's and add xude we were comfortable using them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad adjusted TV hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came they made the adjustment very friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently installed our new TV and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv easily. It looks great. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outside mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job mounting the Samsung Terrace TV outside!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were professional and FAST!!!! I'm really really glad I chose this service. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung TV. Its beautiful. Picture is so clear. Love watching Netflicks on it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      It is always great when we hear how happy our customers are with their purchases! A new television is always exciting, and streaming your favorite content never gets old. Hopefully, you will be enjoying it from years to come! Thanks for taking the time to share your review. We look forward to working with you again soon!

  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was polite and knowledgeable. He answered all my questions and helped me understand my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully installed. Planned accordingly and on point....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was great and the installation was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS SERVICE IS INCOMPLETE:NEED TO RUN CABLE.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    01/11/2020 THIS SERVICE IS INCOMPLETE:NEED TO COME BACK TO RUN A CABLE. TALKED TO AGENT RONIER. SAMSUNG 55" IS NOT INSTALL. BEST BUY CAME THURSDAY,JANUARY 09,2020 AFTER 5:00 P.M. AND LEFT WITHOUT INSTALLING 55" T.V. I HAVE CONTACTED BEST BUY AND WHAT THEY DID WAS GIVING ME AN APPOINTMENT FOR THURSDAY,JANUARY 16 ,2020 FROM 7:00A.M.- 1:00 P.M.I TALKED TO SAM AT 800-433-5778. I HAVE BEEN A GOOD CLIENT OF BEST BUY FOR MANY YEARS AND I WAS ALWAYS TREATED WELL.ORDER BBYO1-805684352732.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mounting a 50inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers installed my 50inch 4k tv on my wall. they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had a crazy schedule and I did too. He was very kind and completed his task quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the recommendations and level of ease with which the Geek Squad came out, mounted and installed my TVs. This was my first time using their service and would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65in LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality and sound. Service was on time and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job....I'm continuing my membership

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very professional and fast i recommend the geek squad for the job

    I would recommend this to a friend