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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the TV and made all connections. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount: connect and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv quickly and efficiently. Answered all of my questions. Will recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very nice. Everything was very precise; they measured the wall to make sure the tv was centered perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    pleasent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents were very Respectful, Friendly and Knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job - mounted to a slate fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Swad switch out my defected tv for my new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's performed a efficient installation. They were on time and thorough on my set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad instaled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from squad come and instaled my tv and it look great in the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and set up my channel. Thank you so much for your knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad install my tv very quicly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad service did a great job. Very professional, clean and responsable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys from Geek Squad were great and performed the request very professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my television putting the wires inside the wall, and it looks great. They also cleaned up the mess which I appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and professional ..Would use them again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    First installment was bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installer never asked where I wanted it. Told me my wall was crooked. Second installers moved it and were fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Father’s Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and got it up and running. Got this for my husband in our new home. He’s absolutely thrilled

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth every penny - installation and service is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivered and mounted my t.v.. They were fast and efficient. They cleared up all the debris when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV mounting good, sound bar mount not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job of mounting my 85 inch television to the wall. I have had no problems with the TV mounting set up. However, I also bought a mounting rack for my sound bar and they did not know how to set it up properly. the sound bar just recently fell to the ground, but BEST BUY sent another tech out to repair it. Found out I was sold the wrong size sound bar mount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the geek squad was terrific. Very helpful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, answered all my questions and showed me I' how to use the controls. They worked constantly and courteously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and great service. Satisfied with mounting on both tv and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was amazing. He wasn’t on time and very thorough. He knew what he was doing and he did a great job. I was satisfied with the install.

    I would recommend this to a friend