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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the unit prompt, correctly and were very helpful answering our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrell and Brian were very knowledgeable and accommodating to complete our installation. They provided incredible service with going above and beyond. Would give 10 Stars if available.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed TV but damaged furniture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel mounted and installed the TV fine. However, they dropped a tool on a piece of furniture—which I had offered to move out of the way, but they declined—which cracked the wood finish. They mentioned repeatedly how they were in a rush to finish their day as I was one of their last appointments. If they weren’t in such a rush and took their time, maybe they wouldn’t have damaged my furniture.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully installed. Planned accordingly and on point....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and service. schedule window is too wide

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad I talked TV’s quick and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted and set up tv’s and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, clean and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were personable, knowledgeable and respectful. Had my tv installed and set up quickly. Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65 inch TV Mounting and 40 inch Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, and was great with communication. Completed the task quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A Pleasure of an Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home person was so professional and knew just what to do set this up quickly and correctly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted the 55” TV and showed us how to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very nice and mounted the tv where we request without any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that delivered and installed our 75inch LG TV were very courteous and knowledgeable on all aspects of smart TVs. They set up the smart tv and explained all the operating options. They were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service when I have Geek Squad come install, I am confidence in their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install from Bestbuy went smoothly, fast, and professional. Was impressed by how effortlessly he did it . Most importantly he was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew was so prepared and had the right bracket in the truck. It fits great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up right on time and mounted and configured my TV in no time at all. They were fast and efficient. Very happy with the professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done by the installer and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Mounting is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and friendly when mounting my TV. I appreciate their help and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, friendly, and efficient and exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the install your guys did a good job. The showed me how to work everything prior to them leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad top notch install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch install. Professional all the way. Will use again and can recommend.

    I would recommend this to a friend