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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that geek squad took care of the mount of my tv looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents work quickly to rewire, hang and showed the operation of the tv and also removed and hauled away the old tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always a pleasure!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and always explain to the fullest and personal experience. Put you at ease before and after the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my TV quickly and accurately!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV to the wall in less than 20 minutes and showed me how to connect additional devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Teams are awesome , we received top quality technical support and installation of our wall mounted 65’ Television and sound bar systems!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product purchased was professionally installed by the Geek Squad and performing exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv was exceptional. After installation of the first one I decided to mount all my Tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a tremendous job for us!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lawrence KS local Geek Squad team did a tremendous job for us. They communicated with us and kept us up to date on their arrival, they were there when they told us they would be, and they were very patient and friendly. We could not have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65in LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality and sound. Service was on time and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job....I'm continuing my membership

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad on the TV Mounting Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected all my devices including mu remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt Brady of Geek Squad is A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Brady and his assistant were efficient and very knowledgeable. Set up CEC to my receiver so TV is master and still have my Dolby setup. Also passed through my receiver to my DVD player. Super.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very sturdy, allows tv to be close to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 75 inch mounted with this and it holds beautifully. Make sure you have ample space for tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Typically excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was super. Fast, knowledgeable and professional. Knew his stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very competent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an "In House Advisor" (Kyle) from the San Luis Obispo Best Buy store, come to our house & recommend how to set up our surround sound. We bought the Sonos system & 2 wks. later the Geek Squad (Corey & Rocco) came to set up the system. Last month, we had Corey & Rocco from the San Luis Obispo Best Buy Geek Squad set up our new LG TV. These are very knowledgeable & professional people & we are very pleased with our purchase & service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above Fireplace install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Garrett did an excellent job installing our TV and connecting our devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great Job installing and setting up our new tv. Saved us a lot of time and work. We really appreciate all their help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If at first you don’t succeed try again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially not happy, upon return service very pleased. I would recommend Geek Squad to anyone needing service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently installed our new TV and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and did a great job. The two installers were helpful also in the setup of the TV

    I would recommend this to a friend