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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. They were also friendly and showed me some tips and tricks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and had the bracked mounted in no time. Cables were hidden for a clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With what little knowledge of how to set up our new purchase, we were happy with was done in so little time professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were ver professional and connected everything I wanted all in one quick visit.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and professional ..Would use them again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to hang my TV. Work was done professionally and love the screen hung instead of on table.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. Very polite, knew what they were doing and installed rather quickly. Showed up when they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved my agents. Alfonso was so knowledgeable and professional. The mount i purchased from Amazon was too small and narrow and would cause my TV to be off center if installed. Alfonso, provided me with affordable options and was able to install on the spot with the next best buy mount. Ne not only helped me connect to all devices, but he also helped me install the thing that helps to hind the TV wires. Very pleased with the service rendered.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad gets it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory could not have done a better job. He was professional and extremely helpful with a challenging install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tilt mount for my tv. Tech installed and it looks great. It just doesn't tilt like it was intended to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad For TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend going through geek squad for installation. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech. Very friendly, worked fast and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Our installation team was personable, listened to and answered our questions with clarity, and did great work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my TV and connected the mount without any issues. Incredibly professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks mounted a new TV and with some minor adjusting, made the existing wall mount work with the new TV. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the mount for my Samsung 55 inch TV. Good value for the price. Geek squad was excellent & very helpful & knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Marcel did a amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcel was Great! Very friendly, very professional. He made sure everything was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to mount a 40” inch samsung tv. Found the studs on my wall and it was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely professional and careful with the install process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy and their geek squad. They hung my tv without any problems. I love the way they look

    I would recommend this to a friend