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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and his team mate removed the old Plasma in minutes and then installed the new 65" OLED. They set up the tv and integrated it with my Denon amp. They were friendly, professional, and extremely knowledgeable. They answered all my questions courteously. This install went essentially with out any issues. All I had to do when they were done was start watching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a new wall mount available may need extra screws or larger mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed LG OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought my LG OLED TV, hooked it up and explain the installation. Also, answer all my questions !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Swad switch out my defected tv for my new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's performed a efficient installation. They were on time and thorough on my set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Communication is good on the Geek squad's side. They are very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer was very professional and did a quick job installing my tv mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellant service..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came, adjusted & set up our TV. We have had & relied on Geek Squad for years.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good service if you’re not handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job. Nothing bad nothing good. Nice techs who came out If you’ve not hung TVs or have the tools it’s good to use a service who does it day in day out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Excellent Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a quick and excellent job setting up our TV. They explained everything about the TV in detail. We were viewing TV in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad exceeded expectations. Patient, and helpful. Fine service, and done on time and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, precise instructions. Was easy for a lay person and went up in about 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and crew. Very satisfied with all answered questions and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fast team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly service and very knowledgeable. Quick and efficient. Cleaned up and took the old TV away. Detailed instructions on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys mounted my tv on the wall promptly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and tv looks awesome. would definitely do again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my 2 TV’s efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic work and service was exceptional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio was superior!! He did an awesome and thorough job and i highly recommend using this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad i stalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So vivid, Colors are amazing. Easy to program and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called when they were on their way. They were efficient and clean. They hooked everything up and showed me how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected equipment. When trying to install the in wall power system, realized it couldn’t be done without damaging the wall!

    I would recommend this to a friend