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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV mounting good, sound bar mount not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job of mounting my 85 inch television to the wall. I have had no problems with the TV mounting set up. However, I also bought a mounting rack for my sound bar and they did not know how to set it up properly. the sound bar just recently fell to the ground, but BEST BUY sent another tech out to repair it. Found out I was sold the wrong size sound bar mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation - TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician delivered and installed my TV to my satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad installed my tv quickly and neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent quickly got the mount up, installed and set up the TV and took all the garbage with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BROADCAST TV won't work thru TV and flat antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amato (?) mounted the NEW TV to replace the OLD TV. The TV works for connecting with WiFi and giving us YouTub, tubi, Roku, etc., but it does NOT receive broadcast TV through the flat screen antenna we had bought from BestBuy. The Tv may be worth a 5, but because it does not receive the broadcast channels well, I will give it a 1 until GeekSquad fixes it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service 3-19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for my television was excellent and they measured it correctly, and I still had the space that I needed other items.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived promptly and did a great and thorough job of installing 3 of my tvs plus an awesome sound system. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Beautiful job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and set up my TV'S and i definitely will call them again for any mounting issues.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    excellent service and knowlege.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, respectful and job was done in timely manner. very helpful with answers to questions and information on other products.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the TV and made all connections. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was gret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed our TV were truly magnificent. After the installation they stayed longer to make sure we new how to operate our new TV with our cable modem and showed us all the feature that the TV had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was performed quickly and very professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed by tv quickly..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and Excellent job by the installers. Very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of installers- know what they're doing and they care to satisfy your requests!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledgable agents mounted my TV in no time and the installation was done professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job Mounting My TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived right on time and mounted the TV quickly just the way I wanted it, connecting all the peripherals as well. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great guys mounted my Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “ Geeks” mounted the Sony quickly and efficiently! They were friendly yet very professional! They showed me how to use everything!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down old tv and mounted the new, one. Did a fantastic job. Absolutely beautiful job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great help when we moved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided hookups for all our system equipment professionally. Answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted a tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into my house to mount a new tv that I bought. They were excellent. Very professional and kind. Great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" install by Best Buy contracted people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the Geek Squad that Setup & mounted our new 75" TV but a private contractor. They did a great job, knew what they were doing. Thank you

    I would recommend this to a friend