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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect for My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation — perfect for what I needed and extremely flexible to abate the television available to move in different directions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my 2 TV’s efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team were great! They made sure I was involved in the placement and position of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad installed my TV with great care.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD INSTALLED MY TV WITH GREAT CARE AND SYNCHRONIZED IT WITH THE CABLE REMOTE AND INSTRUCTED ME HOW TO USE THE REMOTRES.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grade A Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall and mounted my soundbar as well. They connected all devices and gave a thorough demonstration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexis was very professional, friendly and thorough. He was so patient, thoughtful and clear when he was giving me instructions about my new TV. I'm a retired educator and, and Alexis reminded me the excellent teachers I met during my career. He'd make an excellent teacher!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the geek squads service. They made the connections and confirmed the tv worked properly prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung tv and wanted it on wall. Geek squad installed it no problem and no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was performed quickly and very professionally

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time, professional and knowledgeable install muy tv at top of my fireplace. The unit look amazingly good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was punctual and efficient. Came in and did what they had to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sheddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfect for my outdoor tv. Easily mounted. The finish is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV / Display Setup and Mounting, up to 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV to all the mounts and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The people that came out to my house were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came out to my house were amazing and courteous. I did a spectacular job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed 75" TV (with wall mount)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys that came out were knowledgeable, professional, and set everything up perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent ssrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my TV's and add xude we were comfortable using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the TV for our home office. Samsung picture quality is amazing and having the extra apps is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time. They were very professional and courteous. They explained my equipment and showed me the best way to place the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grazie Mille

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thorough, ready to answer all my questions and concerns! Love you guys long time, thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great and professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and were very friendly and professional. They did a great job and I’d highly recommend their services!

    I would recommend this to a friend