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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The we’re on time and very professional has shoe guards for my carpet cleaned up after the mass and set the TV and programs outstanding work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" install by Best Buy contracted people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the Geek Squad that Setup & mounted our new 75" TV but a private contractor. They did a great job, knew what they were doing. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my 2 TV’s efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right everyone, I cannot recommend the Geek Squad more highly! My project involved mounting a large tv over a fireplace in my old house. They were wonderful. They properly wore masks and booties over their shoes to protect me from Covid 19 and my carpets from dirt. They showed me how to uninstall the mount, should I ever want to and they stayed to make sure everything worked great - and it did! Thank you Best Buy for this service. It was well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mounting experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Jessie did a great job setting up and mounting my 65" Neo Qled Samsung. Added all my apps etc and gave me a lesson on using. Very neat and cleaned up really well. I could see both of the Geek Squad techs had so much knowledge and experience.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    pleasent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents were very Respectful, Friendly and Knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy scheduling. Solid work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous to mount my 85 inch TV. The Geek Squad was easy to schedule, professional, and my tv is mounted well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation in MBR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. He installed a 42 inch TV in my master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great asset for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely, professional, courteous, patient, and knowledgable. Corey and Arron explained everything and represented Best Buy proudly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installaters were awesome. They did a great job asking all the right questions prior to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great people and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service, advice and training for my wife and family upon installation. I will use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crew mounted & connected everything. Excellent service and excellent personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Everything we wanted such nice men doing a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad I had them mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job! Went above and beyond the call to get everything mounted and done right! So glad I paid extra for the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Jacob did a great job. He offered to do an in wall installation to hide wires. This service not offered in store because they don’t know if they can do it due to what’s behind the wall. Mine is considered a wet wall due to gas pipes and water pipes in wall but he was able to do it. Makes it look so good. Installed a outlet extension for tv power. Service cost 119 due to being a total tech member. Think it’s 129 regular price. Totally worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad did an excellent job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected exterior Boise sound bar. They programed the TV to our specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job was fast an efficient I’m very satisfied with the work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed a 65 inch TV over the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV over the fireplace along with the soundbar. The work was done quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home installation of my new tv was awesome. The two gentlemen who installed it were fantastic. Friendly, professional and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and mounted my 55"TV and set everything up so it is easy to use.

    I would recommend this to a friend