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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install and removal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. In and out in 15 minutes and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, clean, knowledgeable and patient techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin, Nick and Ali were excellent. They removed my old wall mounted TV and installed my new one. They cleaned up after the job with a vacuum. They were very neat and careful of my belongings. They were extremely patient explaining the TV's functions to a non-tech senior citizen. And they were all so friendly. Great experience. Thank you, Kevin, Nick and Ali

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad adjusted TV hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came they made the adjustment very friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my new TV quickly and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get the best from GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad did a wonderful job putting up my TV and mounting it on my wall and connect everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The team moved very safely and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe team moved quickly and got the set mounted in a short time. Much faster than expected. They cleaned up and moved on.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and extremely efficient. I wouldn’t go anywhere else to have my repairs or installations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv easily. It looks great. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV perfectly. He also helped with connecting all our devices which made things ready to use. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall Mount! It swivels a bit, too! I like how I can switch out different size TVs with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, friendly professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job setting up my TV. All safety protocols in play. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were very professional and helpful. I was a bit unsure on what height exactly to mount my TV and they were very helpful. They knew what they were doing and finished at a fast and efficient time. I would definitely recommend this service to a family or friend. Thank you for yur amazing work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appointment started on time and thins went quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did a great install job for my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad really knew their stuff. I would be happy to recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an impressive job with no issues mounting above fireplace. They were able to snake through walls and connect all devices as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and expedient at their work Install went flawless

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when expecting and did a professional job of installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is perfect for the TV we purchased from Best Buy for a guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and hooked it up right away and hauled everything off quickly. Very professional

    I would recommend this to a friend