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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the experts. Make sure you ask specifically for the geek squad and not the third-party vendor. Vendor was a horrible experience.my installers were Josh and Zach from the geek squad and they were amazing. Installation was pristine. I would not trust my 86 inch TV to anyone else!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy’s A install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and friendly and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very good team and cautious and the Lead Tech was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 58 inch mount led and the techs were very hood.Handling and working together as a team I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad terrific for sure / products not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team (both) have been incredible and very open to making sure our family understands the features and also enjoys the experience. Unfortunately the issue has been with the TV and sound bar (twice) and it appears unfixable so we are dealing with adjusting settings nearly every time we turn the units on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and insured everything functioned properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tilt mount for my tv. Tech installed and it looks great. It just doesn't tilt like it was intended to.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up 3 TVs and mounted 2. They were superb and accommodating. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad i stalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So vivid, Colors are amazing. Easy to program and control.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very professional Al was connected good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad installation. They were prompt, professional and courteous. Got my TV set up and explained how it worked. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done Professional installation Reql professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard and Marcus were fast, efficient, helpful and friendly!! I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and they setup the tv so it was turnkey when they left. They explained how the remote worked. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and were very nice and neat in setting up our equipment that we purchased. So thankful for their technique!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very handy and so I contact the Geek Squad to install, and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Technician exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very professional and fast i recommend the geek squad for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing my tv & explaining how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick, did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting the tv and connecting everything up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad great job on tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting the tv and connecting everything up quickly.

    I would recommend this to a friend