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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional. The TV was installed exactly in the right position.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    looks a little off but I can balance it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in very respectful tv looks great never had one so big omg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MasTec is the team that actually showed up, not Geek squad, they installed 2 TV's, one with in wall wiring all done up and looks awesome. Took all the trash with them and made sure all of my components were connected and good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT, AGNET INSTALLED AND SHOWED ME THE BASICS FOR USING THE TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got in the house, set it up quicklly, including connecting to calbe service aand it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job mounting our new tv and made sure we were happy with everything before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerry was great! Answered all my questions. Left NO MESS and was efficient and quick

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very professional Al was connected good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done Professional installation Reql professionals

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Exactly as advertised. Timely delivery amd installation! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, and professional. They explained everything, and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT & PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and Shane were excellent in every aspect! They were on time, and they took their time in making sure of finding the studs on the wall. They also were very patient with me on guiding me through the functions of the TV. Plus, they removed all the debris. Very professional and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The GEEKS of the WEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were great and performed the services to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous geek squad crew that mounted and set up the new tv. Really pleased with their knowledge and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Best Buy for all wall mounting - excellent service and great prices! Backed 100% by Best Buy - I wouldn’t go anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Fabulous job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came early and had everything up and running within an hour. Explained everything for using the device and other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very professional, pleasant and hardworking. Arrived on time, had to overcome some issues when mounting our TV due to hard concrete wall it need to be mounted on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV Swivel Stand. The main reason is so good is that I have a smaller width table and my 65" TV fits perfectly because with the Swival Stand they replaced those little feet. With those little feet on both ends of the TV, it wouldn't have fit on my TV table. Not only TV fits on my stand better, you can swivel it to any angle you need for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was super nice. Very knowledgeable and polite

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad attached our TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of our TV on the wall worked out great! Your workers did an excellent job as usual!

    I would recommend this to a friend