Customer Ratings & Reviews

The agents mounted all of our televisions and did a great job

Technicians arrived within scheduled time; they were polite; TV was mounted at the height I specified; they did not leave a mess; and it appeared that they did an excellent job. However, recently when I went to add a device to the TV, I had to pull the TV out from the wall to plug in the device, at that point, I realized that out of the four bolts that were used to mount the wall mount that only three were installed. I noticed this because one corner of the mount was not flush to the wall. After feature investigation, I could tell that the whole they drilled was misaligned so they did not screw in the bolt. Also, I asked them to put the bolts in the slot on the mount that allow you to slide it from right to left they did not do that. Next time, I will be sure to inspect any mounting before they actually put the TV on it.

Great service. Quick setup and installation. Happy with everything.

the best and professional team. I recommend Geek Squad to everybody.

Agents did an outstanding job. They were clean, efficient, and knowledgeable.

Staff were great. Fast and efficient. Have mounted three TV’s at my house, always an easy process.

Geek Squad is worth every penny - installation and service is amazing!

Best Buy got great customer service. They do really care about customers.

We love the TV, easy to set up and access the apps.

Very quick and professional job. The TV was mounted over the fireplace and centered very well.

Fast and professional. Great team! Came in and went straight to work. Polite and helful.

Great tv looks great on out wall we are very happy with this purchase

The Geek Squad technician provided great service. He explained everything that was to be done and then completed the job quickly & efficiently.

great picture quality and sound. Service was on time and efficient

I would recommend this service, very quick & helpful.

The geek squad did a fantastic job....I'm continuing my membership

Nick was outstanding and very informative. Great job!

They mounted tv quickly and professionally. Took time with us too and set it all up for us. Explained everything.

The agents hung my tv, and then rehung it at my request to center it. They were helpful, polite, and hardworking.

After being rescheduled 3 times, the install finally took place and the 2 installers were exceptional. They came in, installed in a timely matter and they were out. Tanya the manager of the Madison, TN Best buy store was phenomenal in handling the issue I was having in receiving the tv stand.