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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was outstanding and very informative. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy .... The ONLY place to buy your ne TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and quickly reinstalled my TV. They were very professional and answered all of my questions. The first one had a factory defect and Best Buy couldn't have been better in replacing it. Everything about this transaction was flawless !!! Will never buy any of my home theater needs elsewhere !!! 50 out of 10 !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed my Tv wallmount and Tv they ask where I wanted it , in no time the job was completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowlege of the products i purchased and skilled in installing my TV and Mount. very polite and the 2 of them work well together. they answered all my questions and assured me i could call if i had any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installation was fast and work done properly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad lived up to its reputation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Jonah were a good team. My television was installed efficiently and they both contributed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all of my devices. They were very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and helpful. Also helped me sign up for apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect, Moved and needed to have my TV mounted in my new place and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and would answer any of my questions. They did a tutorial and made sure I could work my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek Squad trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party install was fantastic they showed up just like stated. Geek squad was terrible! They pushed my install 3 times. Call customer service 5 times hung up and lost call 5 times. Told 2 different reasons why install was impossible. Unless pickup at store is possible will not use Bestbuy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up my TV on the wall of my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad did a good job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful agent, very helpful with the mounting of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and looks nice. I recommend this mount to buy for 65 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work on the tv mount geek squad did a fantastic job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and great job on installation of TV & Mount. Love my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv in my den and living room with ease and didn’t leave until we were completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad installer was great. Knowledgeable about what he was doing and made it look easy. Love my newly mounted TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb job by Aiden (sp?) and his team. Best Geek Squad experience yet and the have all been Excellent

    I would recommend this to a friend