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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it!! Very professional and courteous. They explained everything for me and set up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ms Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed the mount on my wall for the tv did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROFESSIONAL, RELIABLE, AND ON TIME. ANSWERED ALL MY QUESTIONS.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the old tv away and set up the new one exactly how I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of mind knowing that if they broke it, they’d bring another was worth the extra money over using a contractor.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed TV but damaged furniture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel mounted and installed the TV fine. However, they dropped a tool on a piece of furniture—which I had offered to move out of the way, but they declined—which cracked the wood finish. They mentioned repeatedly how they were in a rush to finish their day as I was one of their last appointments. If they weren’t in such a rush and took their time, maybe they wouldn’t have damaged my furniture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed on time and very quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted and working shortly after he showed up. He cleaned up and hauled away the old set. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Geek squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry and Tailor did an incredible job ! Very knowledgeable and did a terrific job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, knowledgeable, and able to install the TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing! Great service, fast and efficient, fun guys to have help me with my new TV and sound system! Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted an additional TV on an existing bracket. This was done fast and the mounting looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a fantastic job installing our new samsung tv. prompt, clean and friendly. highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted and connected my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They were quick, professional and mounted the tv and set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and connected it to my comcast cable and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this can swivel tv for better viewing angles for my Sony tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greek Squad installed great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV, easy to set up and access the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's The Way To Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech agents were careful, quick and knowledgeable. I will definitely work with the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, and connected several apps to it. The agent was very knowledgeable, polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mounting and set up by k&s installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leonard was quick and knowledgeable on getting me all set up And cleaned up before he left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They always do a good job. Efficient and professional

    I would recommend this to a friend