Customer Ratings & Reviews

I should have looked at the work better, but when you pay for “professional service” you expect professional service. That’s not the case anymore, I’ve been wanting to install my soundbar and decided to see where the tv mount lag screws were at, that’s when I noticed the very “professional” install. It me of the bolts is not mounted flush not even close like an inch worth of lag screw hanging out and the bolt above it seems like it’s being dragged down by the weight, do not hire these people. This install is absolute garbage. To think I was eventually going to hire them to mount my sound bar and install the outlet behind the wall to hide all the cables but with garbage install I don’t think so. The fact we were having a conversation and they acted friendly towards me, to turn around and leave knowing that’s the garbage work you left behind for a paying customer.

Timely ,polite,overall great service, I would highly recommend!!

Geek Squad was awesome they put this TV up 123 I was in shock they did an excellent job and was super friendly is super friendly cleans up everything's spotless

The team was professional and considate. Super quick install.

Tyler mounted my tv and I couldn’t be happier. He was quick, tidy, efficient, and most of all friendly.

This TV was very satisfaction the that’s I’m purchased . thanks so much !

I wish I had done this myself. It wasn't worth the money. $346 for two Tv's a sound bar and a year of total tech. I had higher expectations. They install your mount and hang your TV on the mount. They hung a sound bar from the TV. Mounting of rear speakers is not included so if you want that make sure to ask and pay extra for it. Mounts were installed properly and everything worked. My TV screen was scratched up pretty badly. Since I did not buy the TV new they said it was already that way. I disagreed and they didn't even try to clean it. Just not worth the cost. Nothing Special about having this done professionally. Do it yourself.

They came and installed quickly and it looks great. The gave me a tutorial on the tv’s features and made sure I had any questions answered before they left.

My geek squad associates were awesome! They were on time, professional, courteous & got the job done ! My new Samsung tv looks great on the wall ... Shout out to Blair & Sebastian

Our installation went smoothly & perfect. The installer was courteous & took time to answer any questions we had on the features of our new smart TV.

our family is very happy and satisfied with the excellent work! these guys are the best!!! Thank you!!

Individuals who were 5 ft brought no equipment to hang tv at the requested height and after going back and forth for 10 minutes on whether the tv was straight or not, they left and when moving the swivel motion mount, the tv was completely lopsided. I have contacted Best Buy through every way possible. I stated that I wanted a 2nd appt for the tv to be removed from the wall and asked that they DID NOT send the same person, in which of course they DID. Upon the same individual walking back into my home and seeing the state of his work, all he said was "Wow." Not once, was there an apology or anything. So now, after paying for mounting services and only being left with giant holes in my wall and my brand new tv on the floor, I'm extremely disappointed. Again, I have contacted Best Buy through every means possible to get a refund for the "service". In person, I was told that I had to contact corporate because the store that I bought from "could not refund for services done, even if done improperly. " Also, it would have been nice to know that the people who actually do the service are contracted through a 3rd party. Attached is a photo after the service was completed -- I'm currently at work and do not have a picture of after it was removed from the wall but as mentioned earlier, there are obviously holes in the wall and m tv is sat on the floor. Completely unacceptable and disappointing --- I would never ever ever everrrrrrrr use this service again or recommend it to anyone.

They set up my new tv in a timely manner. They were professional and showed up on time.

Super smart and down to earth folks. I really appreciate you guys! Happy Holidays!

The Geek Squad made a prompt delivery and performed flawlessly. I always have the Geek Squad hang my TV’s for assurance and great quality. Satisfied as always.

Wow … we have a rock style of stone of a fireplace wall and BBTT perfectly broke threw the rock and mounted our 65 “ 7 series so perfect

Yes, I was very satisfied with the installation of my TVs. I had the same agent come a second time and both times, their work was great. Very professional agents.

Very strong and sturdy. A full size man can hang on this mount and not budge it.

The gentleman who installed the TV BRACKET were great! Very careful and helped with Mounting the large TV on the bracket. I was very impressed and definitely will be using them again!

The installers called ahead of time and kept great communication. They were friendly and professional. It took them no time to install my tv. I am glad that I choose the Geek Squad.