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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    AMAZING TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING SERVICE AS ALWAYS!!!!!! I AM SO GLAD WE HAVE THIS ANNUAL SERVICE, IT PAYS FOR ITSELF!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Experienced installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable about how to operate my tv. They took their time when hanging the tv and to teach me how to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad moved 2 tv locations GREAT JOB!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved 2 tv's and was very through in cleaning up after he was done and made sure that they were working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! He waited patiently while we looked for parts to hang tv, which he did perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can no get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Took no time to mount. Was worth it. Will never need another.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a fantastic job. They were both very professional and friendly. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install dudes are very kool. They also understand your needs & wants.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional and made good advise while in the home. Would use them again for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents worked hard to mount the TV on the wall and ensure the TV was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the experts. Make sure you ask specifically for the geek squad and not the third-party vendor. Vendor was a horrible experience.my installers were Josh and Zach from the geek squad and they were amazing. Installation was pristine. I would not trust my 86 inch TV to anyone else!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Fireplace TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional job. The TV was mounted over the fireplace and centered very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy As Pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional, courteous, & thorough. The communication was great & they were on time. The help on the TV set up was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent went above and beyond with the mantel mount, not an easy one!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great installers and technicians, not knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to request Best Buy’s mounting service for my 85” TV and the guys were very professional about the install. Except they did not know how to care and clean my 2022 Frame TV screen which is special and because of their directions my screen was further damaged! I want to give them 5 stars but after my $4500 TV looks like a $100 TV I feel terrible about following their suggestions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and installed our 77" TV. We already had a mount on the wall, but they reinstalled it as the new TV needed to be hung lower than the old one. Great job, very professional, and they cleaned up everything and took away the packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and top tier service. They made the Tv set up perfect for football Sundays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad TV & swivel base installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job of mounting the tv and answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very fast tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had all our items ready. Two workers came in and had our tv installed in 10 minutes. They were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and timely! Great install and I am glad we did it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installation very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very polite and explained how to operate the TV. Even installed my Roku

    I would recommend this to a friend