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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installation was completed with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could a good job and clean up after them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the wall mount and TV and connected my devices and apps and Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gentlemen were Professional and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men mounted my TV along with the sound bar, and connected it to my receiver, in a timely and efficient manner!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounted by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the installer he was so professional...he took all the measurements and mounted the tv pretty fast and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the old tv away and set up the new one exactly how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a geek squad convert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were all knowledgeable, courteous, friendly and helpful throughout the install. They picked up after themselves and made it look as if they hadn’t been there, except that my new TV was up on the wall and working with my new sound bar! I was nervous using this service because you never know what kind of service you’re going to get in store but after this interaction I’m fully invested is this Best Buy service going forward!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellant service..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came, adjusted & set up our TV. We have had & relied on Geek Squad for years.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ms Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed the mount on my wall for the tv did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting our tv and connecting all of our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my service from Geek Squad Eric and Bob. They are terrific at taking care of installing the equipment professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Quick, friendly. Worth me not getting frustrated doing it myself!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    1st wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman mounted my tv flawlessly, gave me instructions and cleaned up everything. They were great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was punctual & very professional. Made sure all HDMI devices were working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and looks nice. I recommend this mount to buy for 65 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did the job in a timely manner, and cleaned up when the job was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and made sure everything was working correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our TV and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew did a great job installing our new TV and Mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Book and Very Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, quick installation and removal. Helped get the tv hooked up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were ver professional and connected everything I wanted all in one quick visit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Mount installed by handyman. Very smooth process.

    I would recommend this to a friend